Key Accounts Manager

Henry Schein

. Develop and maintain strong, trusted relationships across a portfolio of major NHS and healthcare accounts .

Posted 10/27/2026full-timeGillingham • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic account management within the healthcare sector, with a strong understanding of NHS structures and procurement processes. Capable of building long-term relationships, driving value-based selling, and delivering against commercial targets while managing complex projects and stakeholder engagement.

Highest-signal resume keywords

Strategic Account ManagementNHS Structure KnowledgeValue-Based SellingProject ManagementStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Numerical AnalysisBudget ManagementRisk MitigationSales Goal AchievementContract Negotiation

Soft Skills

Confident CommunicationCollaborationResults-DrivenProblem-SolvingMultitasking

Tools & Technologies

CRM Systems

Certifications & Qualifications

Degree in BusinessDegree in Healthcare

Industry Keywords

Healthcare AccountsNHSPrivate HealthcareHealthcare FrameworksOperational Delivery

About the role

Key responsibilities & impact

Develop and maintain strong, trusted relationships across a portfolio of major NHS and healthcare accounts
Identify and convert value-based opportunities by aligning customer needs with compliant, commercially attractive solutions
Build in-depth knowledge of key NHS customers, identifying commercial opportunities through data and insight
Develop and manage long-term relationships across Trusts, ICBs, and healthcare frameworks
Understand NHS/private healthcare market trends, drivers, and emerging needs
Create and execute joint plans with wider Henry Schein business teams to maximise account potential
Deliver regular reporting, performance reviews, and customer-facing updates
Monitor contractual obligations, identifying and mitigating risks and unlocking new value
Engage key decision-makers and influencers across accounts to strengthen multi-level relationships
Contribute to strategic account planning and delivery of business objectives
Maintain accurate CRM records and deliver monthly activity summaries and pipeline forecasts
Represent Henry Schein at relevant industry events, exhibitions, and networking opportunities

Requirements

What you’ll need

Proven track record in strategic/key account management within healthcare
Strong knowledge of NHS structure, procurement and stakeholder engagement
Ability to uncover opportunities, build long-term relationships, and drive value-based selling
Excellent planning, reporting, and numerical analysis skills
Commercial acumen with experience managing budgets and delivering against targets
Skilled in project management, problem-solving, and risk mitigation
Confident communicator and collaborator across internal and external teams
Highly motivated, results-driven, and able to work independently or as part of a team
Strong negotiation skills, with ability to follow-through on customer contracts
Ability to multitask and manage more than one customer account
Proven results of delivering customer solutions and meeting sales goals
Degree in Business, Healthcare or related discipline (or equivalent experience)
Strategic or key account management experience in healthcare sector
Experience working with NHS and/or private healthcare providers
Background in sales, operational delivery, or clinical roles within healthcare
Demonstrated ability to manage stakeholders and complex projects
Travel across UK as required
Regular visits to Henry Schein business offices (Gillingham or others as required)
Adherence to company policies, quality standards, and codes of conduct

Benefits

Comp & perks

A competitive salary
25 days holiday a year, with ability to buy up to 5 days holiday each year
Life Insurance
Cycle to Work scheme
Subsidised gym membership
Access to Health & Wellbeing Apps
Employee discounts
A hybrid, flexible working culture
Equal opportunities employer