Sales Resource Representative – Dental

Henry Schein

. Provide sales-related activities and customer support for Henry Schein’s US Distribution Group .

Posted 11/12/2026full-timeRemote • Oklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service capabilities, with advanced proficiency in Salesforce and data management tools. Possesses excellent communication skills and the ability to manage complex projects while maintaining a customer-centric approach.

Highest-signal resume keywords

Salesforce ExperienceAdvanced Excel KnowledgeCustomer Service OrientationSales Practices KnowledgeProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales SupportCustomer ServiceData AnalysisSales NegotiationLead EvaluationOrder ProcessingPromotional Program KnowledgeProduct TrainingCRM ProficiencyAttention to Detail

Soft Skills

Verbal CommunicationWritten CommunicationTime ManagementConflict ManagementTeam Collaboration

Tools & Technologies

SalesforceE-SystemSiebelData WarehouseDental ExecThrive App (CMS)

Industry Keywords

Dental ProductsCustomer ExperienceSales TransactionsPromotional OffersSubscription-Based Services

About the role

Key responsibilities & impact

Provide sales-related activities and customer support for Henry Schein’s US Distribution Group
Support Field Sales Consultants, Regional Managers, and Regional Sales Managers across the US
Call customers in assigned territories about promotional product offers, products, and technologies
Help negotiate competitive pricing, place customer orders by phone, and close sales transactions
Evaluate inbound leads and create appointments for outside salespeople
Coordinate with Field Sales representatives regarding shared accounts
Maintain knowledge of promotional programs, competitive products, merchandising, and marketing practices
Attend vendor product training sessions and learn product details and selling points
Deliver HSPA and customer quotes and answer resulting questions
Support enrollment and implementation of subscription-based services
Serve as primary customer contact for enrollment and implementation; document information in Salesforce
Forward promotional information to customers by mail or fax
Handle inbound customer calls
Monitor implementation teams for customer-centric service
Oversee small and complex projects
Use data, CRM, and other platforms to monitor and address customer experience

Requirements

What you’ll need

Typically 5 or more years of Sales, Customer Service, Sales Support or Customer Care teams experience
Typically High School education, vocational training and/or on-the-job training
Advanced proficiency in E-System, Siebel, Data Warehouse, Dental Exec, Salesforce, Advanced Excel Knowledge, Thrive App (CMS)
Strong Dental product and department process knowledge
Strong verbal and written presentation and communication skills
Ability to prioritize multiple tasks
Customer service oriented and ability to work with and resolve complex issues
Previous knowledge of sales practices and customer service expectations
SalesForce experience preferred
Intermediate Excel knowledge
Excellent time management and ability to prioritize work
Ability to set clear team goals, delegate tasks and set deadlines
Very good attention to detail and accuracy
Ability to plan and arrange activities
Excellent interpersonal, written, and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment and multi-task
Ability to manage conflict and work effectively under pressure
Good analysis and problem-solving skills
Ability to oversee multiple and/or complex projects
Ability to identify and recommend continuous improvement opportunities
Ability to establish productive working relationships at multiple organizational levels
Travel typically less than 5%

Benefits

Comp & perks

Work from home office environment
No special physical demands required
Equal Employment Opportunity Employer