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Sales Support Representative, Dental
Henry Schein. Assist with sales-related activities and customer support for Henry Schein’s sales representatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in Salesforce.com and data analysis to drive actionable sales recommendations, with strong communication and interpersonal skills to support customer service and team engagement. Demonstrates effective time management and the ability to oversee projects while identifying continuous improvement opportunities.
Highest-signal resume keywords
Salesforce.com ProficiencyData Analysis SkillsStrong Communication SkillsTeam Management ExperienceCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisSales Practices KnowledgeSales Tracking ToolsProject OversightSales Strategy Implementation
Soft Skills
Strong CommunicationTime ManagementAttention to DetailInterpersonal CommunicationConflict Management
Industry Keywords
Customer SupportSales Performance MonitoringSales Events PlanningContinuous ImprovementTeam Environment
Tech Stack
Tools & technologiesSFDC
About the role
Key responsibilities & impact- Assist with sales-related activities and customer support for Henry Schein’s sales representatives
- Troubleshoot customer orders, customer accounts, and related issues
- Handle administrative requests from the sales team
- Provide data reports and sales guides under leadership guidance
- Monitor sales performance using sales tracking tools and report progress
- Work with sales managers to create and implement targeted sales strategies
- Monitor new product launches and campaigns and provide the sales team with needed customer information
- Provide internal customer service by tracking pending orders and customer requests
- Assist in planning and executing local sales events at the direction of Regional or Multisite Managers
- Oversee small projects
- Identify and recommend continuous improvement opportunities
- Establish productive working relationships across organizational levels
Requirements
What you’ll need- Proficiency in relevant programs including Salesforce.com
- Ability to quickly learn and master other internal programs used by the sales and Telesales teams
- Proficiency in data analysis to turn sales data into actionable recommendations
- Strong communication, presentation, and training abilities
- Previous knowledge of sales practices and customer service expectations
- Demonstrated ability to manage teams, locally and remotely, and keep them engaged
- Strong time management skills and the ability to prioritize work
- Very good attention to detail and accuracy
- Customer service oriented and ability to work with and resolve complex issues
- Ability to plan and arrange activities
- Excellent interpersonal communication skills
- Excellent written and verbal communication skills
- Ability to maintain confidential and highly sensitive information
- Ability to work in a team environment
- Ability to multi-task
- Ability to manage conflict
- Capacity to work effectively under pressure
- Analytical thinking
- Typically 4 or more years of related experience
- Typically High School education, vocational training and/or on-the-job training
- Travel typically less than 10%
- No special physical demands required
Benefits
Comp & perks- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- PTO [or sick leave if applicable]
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities