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Strategic Account Manager – Clinical Lab
Henry Schein. Drive laboratory sales for assigned accounts through product knowledge and sales expertise .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive medical equipment product knowledge and strong laboratory sales expertise, with a focus on customer relationship management and compliance with industry standards. Proven ability to engage with executive management and deliver tailored solutions for Mid-Market and Up-Market customers.
Highest-signal resume keywords
Laboratory Sales ExpertiseMedical Equipment Product KnowledgeCustomer Relationship ManagementRFI and RFP ParticipationGPO Equipment Pricing Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Laboratory SalesClinical Laboratory EquipmentPoint-of-Care TechnologyFinancial Portfolio ManagementGPO Contracts Knowledge
Soft Skills
Excellent Sales SkillsCustomer-Facing CommunicationProblem Resolution
Industry Keywords
Mid-MarketUp-MarketContractual AgreementsMarket TrendsSales TrainingExpense ReportingTrade ShowsSpecial Projects
About the role
Key responsibilities & impact- Drive laboratory sales for assigned accounts through product knowledge and sales expertise
- Collaborate with Henry Schein HCS National and Regional Account Managers
- Engage Mid and Up Market customer executive management to understand needs, recommend solutions, and establish contractual agreements
- Maintain customer relationships and advise key customers
- Communicate key initiatives and report market trends and needs to HCS sales
- Deliver a superior customer experience for large Mid-Market and Up-Market customers
- Manage lab-related customer expectations and resolve issues with CLS/POC/HCS leadership and vendor partners
- Achieve annual sales goals established by the VP Capital Equipment and Senior Manager
- Develop and revise customer laboratory presentations
- Provide laboratory sales training to HCS SAMs and NAMs
- Educate CLS/POC management on GPO equipment pricing schedules and best practices
- Keep HCS National Account Managers informed and present with HCS to national accounts as needed
- Develop formularies for laboratory offerings specific to national and regional accounts
- Participate in RFI and RFP requests from GPO contracts
- Assist HCS GPO managers in educating GPOs about Henry Schein's laboratory capabilities
- Maintain monthly travel expense reporting
- Attend customer presentations, equipment expos, selective trade shows, HSI sales meetings, and laboratory team functions
- Participate in special projects and perform other required duties
Requirements
What you’ll need- Excellent sales skills
- Extensive medical equipment product knowledge
- 5 years industry experience with strong lab background preferred
- Frequent travel required
- Customer-facing role
- Ability to work with clinical laboratory equipment, point-of-care technology, and financial portfolios
- Knowledge of GPO equipment pricing schedules
- Ability to participate in RFI and RFP requests and work with GPO contracts
- Compliance with company policies, procedures, directives, and Worldwide Business Standards
Benefits
Comp & perks- Medical, Dental and Vision Coverage
- 401K Plan with Company Match
- PTO or sick leave if applicable
- Paid Parental Leave
- Income Protection
- Work Life Assistance Program
- Flexible Spending Accounts
- Educational Benefits
- Worldwide Scholarship Program
- Volunteer Opportunities
- Bonus eligibility subject to achievement of the plan