HR Shared Operations Consultant

Heriot-Watt University Student Union

. Draft and issue contracts for permanent and temporary staff across Academic Departments and Professional Support Services, including Professorial Appointments .

Posted 10/9/2026full-timeEdinburgh • United KingdomMid-LevelSenior💰 £27,241 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in contract management, immigration compliance, and HR operations, with a strong focus on UKVI legislation and visa requirements. Proficient in data management and analysis, ensuring accuracy and confidentiality in handling sensitive information.

Highest-signal resume keywords

Contract ManagementUKVI Immigration ComplianceMicrosoft Excel ProficiencyOracle HR System ExperienceInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Contract DraftingVisa Application AssistanceData AnalysisPayroll Data ManagementFamily Leave Calculation

Soft Skills

Interpersonal SkillsProfessionalismAttention to DetailFlexibilityCommunication Skills

Tools & Technologies

Cloud ERP Information SystemMicrosoft TeamsSharePointOneNoteOutlook

Industry Keywords

Right to WorkSkilled Worker VisaGlobal Talent VisaHR OperationsUKVI Legislation

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Draft and issue contracts for permanent and temporary staff across Academic Departments and Professional Support Services, including Professorial Appointments
Provide pre-onboarding and existing-staff support with immigration, offers and Right to Work requirements
Enter and maintain accurate pay and contract data in the Cloud ERP Information System in line with Payroll deadlines
Assist with Skilled Worker Visa and Global Talent Visa applications
Advise existing staff on Right to Work and visa enquiries, conduct verification checks and monitor visa expiry dates
Calculate and advise on family leave entitlement, including maternity, paternity, adoption and shared parental leave
Monitor contract end dates and support changes to terms and conditions
Act as first point of contact for HR queries by telephone, email, face-to-face and HR Helpdesk
Advise on contractual queries, including annual leave entitlement and sickness absence
Research, gather, manipulate, interpret and present data from University systems for People Partners and other stakeholders
Help document and improve HR Operations processes
Reconcile annual pay element changes, including pay awards, increments and real living wage changes
Perform other reasonable duties within the role's grade and responsibility

Requirements

What you’ll need

Educated to SCQF Level 6 or similar or equivalent experience
Considerable experience in a similar role, particularly with various different sets of terms and conditions
Considerable experience with UKVI Immigration and Visa requirements
Competent in Microsoft Teams, SharePoint, OneNote, Outlook and Excel
Experience of UKVI legislation and compliance (desirable)
Advanced Microsoft Excel skills and Digital Proficiency (desirable)
Experience of working with Oracle HR system and ability to troubleshoot or find workarounds (desirable)
Well-developed interpersonal skills
Demonstrable professional approach with ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
Good written and oral communication skills, with ability to interact with stakeholders at all levels
Ability to convey information to a non-technical audience clearly and concisely
Accuracy and attention to detail
Flexible and professional approach, with ability to maintain confidentiality when handling sensitive personal data

Benefits

Comp & perks

28 days annual leave (pro rata) plus 9 Building closed days per year (plus Christmas Eve when it falls on a weekday)
Auto enrolment to Local Government Pension Scheme
University pension contribution of 23.8% of annual salary
Sick pay rising to a maximum of 6 months full pay and 6 months half pay, based upon length of service
Hybrid working with 2/3 days per week working from home
Flexible start/end times
Free parking
Discounted sports provision
Career development opportunities
Access to internal only vacancies
Staff discounts ranging from software purchasing to travel services
Childcare Vouchers
Cycle to work scheme
Give as you earn
Remission of fees (criteria applies)
Flexible working patterns, including part-time working and job share options