Customer Counter Associate

Heritage Landscape Supply Group, Inc.

. Provide customer service through phone, email, and in-person consultations .

Posted 11/9/2026full-timeWindsor • California • United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills through effective communication and relationship management, with proficiency in point-of-sale systems and order entry procedures. Capable of supporting logistics and maintaining organized operations in varied environments.

Highest-signal resume keywords

Customer Service ExperiencePoint-Of-Sale SystemsOrder Entry ProceduresBilingual Proficiency in English and SpanishInventory Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Basic Computer OperationsInternet NavigationOrder EntryCustomer Transaction ManagementInventory Cycle Counts

Soft Skills

Communication SkillsCollaborationCustomer Relationship ManagementAdaptabilityOrganizational Skills

Industry Keywords

Customer SatisfactionCustomer RetentionCustomer LoyaltyIrrigation ProductsLandscaping Products

About the role

Key responsibilities & impact

Provide customer service through phone, email, and in-person consultations
Process and manage customer transactions at the sales counter
Enter orders accurately using the company’s computer system
Participate in inventory cycle counts
Communicate customer needs and special-order material requests to management and team members
Collaborate with warehouse and sales teams to support efficient operations and customer service
Maintain an organized workspace
Support logistics and delivery timelines

Requirements

What you’ll need

Prior experience in a customer service or sales role is preferred
Experience managing customer relationships with a focus on customer satisfaction, retention, and loyalty
Proficiency in basic computer operations and internet navigation
Experience or familiarity with point-of-sale systems and order entry procedures
Ability to work in varied conditions, including outdoor environments
Willingness and ability to work overtime as needed during the peak season
Capability to pass a pre-employment background/drug test
Bilingual proficiency in English and Spanish is a plus
Previous experience with irrigation or landscaping products

Benefits

Comp & perks

Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance
Overtime eligibility based on business needs
Performance-based bonus programs, commissions, car allowance or automobile and fuel program, depending on the role
Reimbursement for travel expenses in accordance with company travel policy