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Inside Sales Associate
Heritage Landscape Supply Group, Inc.. Develop new leads and revisit lost customer relationships .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales acumen with a focus on relationship-building and customer satisfaction in the Landscape industry. Proficient in utilizing CRM tools and Microsoft Office Suite to track sales performance and manage customer accounts effectively.
Highest-signal resume keywords
Sales GrowthCustomer Relationship ManagementMicrosoft Office Suite ProficiencyProblem-Solving AbilitiesExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Performance TrackingLead GenerationOrder ProcessingProduct DemonstrationsProposal Preparation
Soft Skills
Customer Service SkillsDetail-OrientedOrganizational SkillsTeam CollaborationSelf-Motivation
Tools & Technologies
Sales CRMRelationship Management Software
Certifications & Qualifications
High School DiplomaCriminal Background CheckDriving Background CheckPre-Employment Drug Test
Industry Keywords
Landscape IndustryCustomer SatisfactionSales ProcessOutbound CallsTrade Shows
About the role
Key responsibilities & impact- Develop new leads and revisit lost customer relationships
- Communicate with customers and understand their needs
- Ensure a smooth sales process
- Build relationships with new and existing customers in the Landscape industry
- Identify and qualify new business leads and opportunities
- Foster relationships with internal and external customers to maximize sales opportunities
- Support the outside sales team in managing customer accounts and order processing
- Prepare product demonstrations, presentations, and proposals for potential clients
- Track and report sales performance using the sales CRM
- Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools
- Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities
- Maintain records of sales interactions, quotes, and transactions
- Drive adoption of digital resources to improve efficiency and sales effectiveness
Requirements
What you’ll need- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and Internet navigation
- Problem-solving abilities
- Excellent customer service skills with a focus on customer satisfaction and relationship-building
- Detail-oriented with strong organizational and time management capabilities
- Entrepreneurial spirit, self-motivation, and enthusiasm
- Ability to work cohesively within a team environment, adhering to a “one team, one fight” philosophy
- High school diploma or combination of education and experience
- Successful completion of a criminal and driving background check
- Successful completion of a pre-employment drug test
- Demonstrated experience assisting customers with purchasing needs via in-person or telephone interactions
- Proven experience or strong interest in generating new sales opportunities through proactive calls to potential customers
- Minimal travel, limited to occasional attendance at trade shows, industry association events, and company-sponsored events as necessary
Benefits
Comp & perks- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off: vacation, sick, volunteer, holidays, birthday, floating
- Medical, dental, and vision insurance
- Flexible spending accounts
- Company-paid life insurance
- Company-paid short-term disability
- Optional long-term disability
- Additional life insurance