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Sales Support Representative
Heritage Landscape Supply Group, Inc.. Act as the main liaison for client inquiries, ensuring prompt and precise communication to maintain and enhance customer satisfaction .
About the role
Key responsibilities & impact- Act as the main liaison for client inquiries, ensuring prompt and precise communication to maintain and enhance customer satisfaction
- Support the preparation and distribution of accurate sales documents and proposals
- Manage and process sales orders with cross-functional teams to ensure timely and accurate delivery of solutions
- Maintain customer databases and data integrity to support sales initiatives and identify emerging trends
- Compile and evaluate sales data to produce actionable insights and recommendations
- Cultivate relationships with internal teams and external stakeholders to streamline communication and optimize sales outcomes
- Address and resolve client issues in a timely and effective manner
- Identify process improvements within sales operations and implement best practices
- Travel regionally to support client interactions and sales team initiatives
Requirements
What you’ll need- Proven proficiency in CRM software and Microsoft Office Suite; experience with Salesforce is advantageous
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced setting
- Strong interpersonal and communication skills, with proficiency in both written and verbal communication
- Demonstrated problem-solving abilities with a proactive, independent approach
- Ability to work collaboratively as part of a team to achieve organizational goals
- Minimum of 2–3 years of experience in a sales support or customer service role, preferably within a Fortune 50 company environment
- Bachelor's degree in Business, Marketing, or a related field is required OR combination of both education and experience
- Willingness/ability to undertake regional travel to support client interactions and sales team initiatives
Benefits
Comp & perks- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
- Medical, dental, and vision insurance
- Flexible spending accounts
- Company-paid life and short-term disability insurance
- Optional long-term disability insurance
- Additional life insurance