Medical Records & Referral Coordinator

Herself Health

. Manage medical records workflows and coordinate outgoing specialty referrals .

Posted 11/5/2026full-timeRemote • Minnesota • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing medical records workflows, ensuring HIPAA compliance, and coordinating specialty referrals. Proficient in electronic medical record (EMR) systems with strong organizational skills and attention to detail.

Highest-signal resume keywords

Medical Records ManagementHIPAA ComplianceElectronic Medical Record (EMR) SystemsRelease of Information (ROI) WorkflowsReferral Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Records ManagementHIPAA ComplianceElectronic Medical Record (EMR) SystemsRelease of Information (ROI) WorkflowsReferral Coordination

Soft Skills

Strong Organizational SkillsAttention to Detail

Tools & Technologies

Athena EMR

Industry Keywords

HealthcareMulti-Site Clinic OperationsValue-Based Care Models

About the role

Key responsibilities & impact

Manage medical records workflows and coordinate outgoing specialty referrals
Receive and manage Release of Information (ROI) requests; review documentation for completeness and HIPAA compliance
Monitor the Medical Records inbox in the EMR and submit requests to hospitals, specialists and external organizations
Track outstanding records requests, follow up with external facilities, resolve delays and escalate issues to the Clinic Manager
Receive and review incoming records; confirm documents are complete and associated with the correct patient chart
Upload and route records in the EMR, notify care teams and maintain accurate activity documentation
Maintain tracking workflows to prevent gaps in care while protecting patient confidentiality
Support medical records audits, chart preparation and quality improvement initiatives
Track specialty referrals through completion, coordinate with specialists and confirm patient scheduling
Obtain specialist consultation notes, document them in patient charts and close referral loops with clinical teams

Requirements

What you’ll need

1–3 years of experience in healthcare, medical records or referral coordination
High school diploma or equivalent
Experience with electronic medical record (EMR) systems
Knowledge of HIPAA and medical records processes
Strong organizational skills and attention to detail
Authorization to work in the United States
Experience with Release of Information (ROI) workflows or coordinating referrals and care transitions preferred
Athena EMR experience is a plus
Familiarity with multi-site clinic operations or value-based care models preferred
Minnesota-based candidates strongly preferred
Legally authorized to work in the United States

Benefits

Comp & perks

Full-time, non-exempt hourly employment
Remote work arrangement
Training upon hire and annually
Inclusive workplace and Equal Employment Opportunities commitment