Channel L2C Digital Architect

Hewlett Packard Enterprise

. Define and govern end-to-end Lead-to-Cash process and policy architecture .

Posted 10/6/2026full-timeSpring • Texas • United StatesSeniorLead💰 $123,500 - $285,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in enterprise process architecture and transformation, with a strong focus on Lead-to-Cash processes and user experience design. Capable of guiding cross-functional teams and aligning digital strategies with business objectives.

Highest-signal resume keywords

Enterprise Process ArchitectureLead-to-Cash ProcessesUser Experience Design StrategyPolicy HarmonizationChannel Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process ArchitectureTransformation DesignDigital StrategyExperience BlueprintingCapability GuardrailsCross-Functional Operating ModelsAssessment of Design ImpactsGovernance FrameworksPolicy ArchitectureBusiness Transformation

Soft Skills

Executive CommunicationFacilitation SkillsMentoringCollaborationDecision-Making

Tools & Technologies

CRMCPQOrder ManagementProvisioningEntitlementsBillingFinance Platforms

Industry Keywords

Networking IndustryChannel ExperienceDistributor ExperienceReseller ExperienceCommercial Transformation

About the role

Key responsibilities & impact

Define and govern end-to-end Lead-to-Cash process and policy architecture
Ensure pillar-level designs align to an integrated model
Define digital strategy across direct and channel transactional flows
Rationalize and disposition product offering introductions and changes
Mentor, manage, and guide functional and process architects across discovery, design, build, and test
Partner with IT leads to define end-to-end scope by release and deployment phase
Lead inventory, assessment, and rationalization of legacy Lead-to-Cash policies
Frame tradeoffs and escalate decision points
Define core personas and guide experience blueprints and journey maps
Translate experience and policy intent into digital and process design guardrails
Orchestrate cross-pillar design governance across Front Office, Back Office, Channel, Technical, Data, and Intake leads
Support governance forums with options, risks, and downstream implications
Ensure decisions are consistently reflected across design artifacts
Report into the L2C Management Office

Requirements

What you’ll need

10+ years in enterprise process architecture, transformation, or operating model design
Experience in user experience design strategy and principles
Experience supporting large-scale commercial and business transformation and/or integration programs
Previous experience within channel operations
Strong understanding of channel, distributor, and reseller experience
Familiarity with core L2C enabling platforms, including CRM, CPQ, order management, provisioning, entitlements, billing, and finance
Deep knowledge of end-to-end Lead-to-Cash processes and cross-functional operating models
Experience leading policy harmonization and enterprise process architecture efforts
Strong business- and systems-thinking mindset
Ability to assess upstream/downstream impacts of design decisions
Ability to translate strategy and experience intent into clear capability guardrails
Executive-ready communication and facilitation skills across business and IT stakeholders
Previous experience in the Networking industry preferred

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Hybrid work arrangement
Employee benefits information provided for US employees