Client Delivery Executive

Hewlett Packard Enterprise

. Own overall account-level delivery governance and performance across all HPE Services for Siemens Healthineers AG .

Posted 10/30/2026full-timeHannover • GermanySeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic account delivery and governance, with a strong focus on customer relationship management and service excellence. Proficient in leading cross-functional teams and driving continuous improvement initiatives while ensuring compliance with organizational policies.

Highest-signal resume keywords

Strategic Account ManagementHPE Services Portfolio KnowledgeExecutive-Level CommunicationProgram/Project ManagementITIL/ITSM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Hybrid Cloud KnowledgeStorage Technology ExpertiseNetwork Technology KnowledgeContractual Performance ManagementDelivery Metrics DevelopmentCost Mitigation StrategiesChange ManagementCrisis ManagementRisk Management FrameworksNegotiation Skills

Soft Skills

Leadership SkillsRelationship BuildingInfluencing SkillsPresentation SkillsMentoring Abilities

Industry Keywords

Account Steering CommitteeCross-Business-Unit CollaborationService Delivery ExcellenceContinuous Improvement ProgramsClient Delivery Lead Methodology

Tech Stack

Tools & technologies

CloudITSM

About the role

Key responsibilities & impact

Own overall account-level delivery governance and performance across all HPE Services for Siemens Healthineers AG
Represent HPE Services in the Account Steering Committee and lead HPE Services delivery
Develop and nurture senior-management and executive-level customer relationships
Analyze customer delivery requirements and contribute to strategic account planning
Manage delivery governance to meet or exceed contractual performance
Drive strategic and continuous cross-business-unit service improvement programs
Lead all HPE Services delivery personnel
Own the Strategic Account Service Delivery Plan
Manage contractual commitments to ensure service delivery excellence
Collaborate with executive management to address issues and avoid penalties
Define, initiate, and drive corrective action plans
Monitor account finances and develop cost mitigation strategies across business units
Develop customer strategies and processes for delivery metrics, reporting, escalation management, change management, and communications
Support service and contract renewals as a trusted advisor
Promote the HPE Services portfolio and support sales expansion through cross-selling and up-selling
Participate in pre-sales and change-order negotiations as a solutions and delivery capability advisor
Develop an in-depth understanding of account needs to expand technologies and services
Act as a technology advisor using intermediate technical expertise
Ensure compliance with HPE and customer HR, public relations, legal, financial, ethics, and government-related policies
Identify cross-business-unit optimization opportunities and drive improvement efforts
Develop and drive knowledge management strategies
Contribute to Client Delivery Lead methodology and tools supporting the customer engagement model

Requirements

What you’ll need

Bachelor’s degree or an equivalent combination of education and experience
Typically, 10 to 15 years of experience
Knowledge and experience of the HPE Services Portfolio is preferred
Broad multi-technology technical knowledge, including hybrid cloud, storage, and network
Conceptual knowledge of IT and related methods
Experience leading and managing virtual teams
Proven record of leading large virtual teams
Ability to work across organizational boundaries, handle ambiguity, and establish internal networks
Experience developing executive-level customer relationships
Strong negotiation, presentation, and executive-level communication skills
International and cross-regional experience
Program/Project Management experience is considered an advantage
ITIL/ITSM experience
Ability to establish strategic alliances with key stakeholders, industry leaders, and regulatory bodies
Leadership skills to inspire and lead large, cross-functional, global teams executing transformational strategies
Ability to influence market dynamics by forecasting future trends and steering accounts toward high-potential opportunities
Expertise influencing board-level stakeholders and negotiating complex, high-value partnerships and ventures
Ability to anticipate macro-level challenges, develop organizational strategies, and lead large-scale initiatives
Skills establishing enterprise-wide risk management frameworks and ensuring adoption across business units
Ability to mentor senior leaders and foster a high-performance environment
Ability to drive enterprise-level quality initiatives and continuous improvement programs
Proficiency developing and delivering strategically tailored communications for executive leadership
Capability to drive enterprise-wide crisis management efforts
Business fluency in German and English

Benefits

Comp & perks

Competitive salary and extensive benefits package
Pension scheme
Insurances
Company car
Bike and car leasing
Other fringe benefits
Flexible working time
Hybrid workplace model
30 vacation days
Four HPE Wellness-Fridays
Up to six months paid parental leave
Support for education, training, and career development
Health and wellbeing benefits supporting physical, financial and emotional wellbeing
Personal and professional development programs
Inclusive work environment