Commercial Account Manager

Hewlett Packard Enterprise

. Manage and grow a portfolio of commercial accounts through proactive account management and strategic engagement .

Posted 11/8/2026full-timeWinnersh • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales strategy, with a strong focus on customer relationship building, revenue growth, and effective use of CRM systems like Salesforce. Proven ability to drive customer retention and identify upsell opportunities while delivering exceptional customer experiences.

Highest-signal resume keywords

Account ManagementSales Pipeline DevelopmentCustomer Relationship ManagementSalesforce ProficiencyRevenue Growth Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyAccount PlanningSales ForecastingCustomer RetentionCross-SellingUpsellingData-Driven Decision MakingTechnology Solutions PositioningNegotiation SkillsBusiness Development

Soft Skills

Excellent CommunicationPresentation SkillsInfluencing StakeholdersProblem-SolvingTime Management

Tools & Technologies

SalesforceCRM Systems

Industry Keywords

Commercial AccountsCustomer AcquisitionTechnology ProductsBusiness AcumenAltnetNeoCloud

About the role

Key responsibilities & impact

Manage and grow a portfolio of commercial accounts through proactive account management and strategic engagement
Develop and execute account plans to drive revenue growth, customer retention, and account expansion
Generate, qualify, and progress sales opportunities through successful closure
Build and maintain customer relationships and understand business objectives and technology requirements
Position technology solutions against customer needs and competitive offerings
Collaborate with internal teams, partners, and field sales colleagues
Create and maintain a healthy sales pipeline and deliver accurate forecasting and reporting
Identify cross-sell and upsell opportunities across the portfolio
Drive customer retention and long-term account development strategies
Maintain accurate customer and opportunity records in Salesforce or other CRM systems
Deliver sales targets, customer growth, exceptional customer experiences, and trusted-advisor relationships

Requirements

What you’ll need

Bachelor's degree or equivalent experience, preferably in Sales, Business, Technology, or a related field
3-5 years' experience in account management, sales, business development, or a related commercial role
Experience managing customer relationships and delivering against sales targets
Proven ability to build and maintain sales pipelines and forecasts
Experience working with CRM systems, preferably Salesforce
Knowledge or understanding of Commercial Service Provider, Altnet, and NeoCloud customers is beneficial
Strong account management, customer acquisition, retention, and growth skills
Good understanding of technology products, services, and industry solutions
Excellent communication, presentation, and negotiation abilities
Ability to identify customer needs and translate them into value-based solutions
Strong commercial awareness and business acumen
Data-driven approach to pipeline management and forecasting
Ability to influence stakeholders at multiple levels
Comfortable managing multiple priorities in a fast-paced sales environment

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Professional development and career progression opportunities
Flexible and hybrid working environment
Inclusive and accessible workplace
Competitive salary and benefits package