Courseware Developer

Hewlett Packard Enterprise

. Design, develop, deliver, and maintain customer-facing user content .

Posted 10/4/2026full-timeRemote • Mexico, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in producing high-quality technical content for advanced software products, with a strong understanding of networking technologies and the ability to translate complex concepts into user-friendly materials. Proficient in utilizing content management tools and AI technologies to enhance content creation processes.

Highest-signal resume keywords

Technical WritingNetworking TechnologiesContent ManagementCloud ComputingCollaboration Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent DevelopmentResearch SkillsProblem-SolvingXML AuthoringCourseware DevelopmentNetworking ConceptsCloud ServicesAutomationSecurity

Soft Skills

Communication SkillsCollaboration Skills

Tools & Technologies

DITAMarkdownMS PowerPointAgileJIRAAI Tools

Certifications & Qualifications

Networking CertificationIndustry Network Certifications

Industry Keywords

Cloud ComputingData CentersRoutingSwitchingNetwork AutomationVirtual MachinesContainersHPE Aruba NetworkingHPE Juniper Networking

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing user content
Produce concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables
Collaborate with stakeholders and subject matter experts to identify requirements and customer needs
Analyze specifications and product descriptions and recommend the best learning approach
Learn the customer experience through hands-on usage of networking products
Follow established style and process guidelines for consistency and completeness
Lead technical documentation projects
Translate complex networking technologies into easy-to-use customer content

Requirements

What you’ll need

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products
5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts independently and collaboratively
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills and ability to make progress with less-than-complete information
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation while retaining high-quality output
Preferred: hands-on experience with routing, switching, security, network automation, virtual machines, containers, and cloud services
Preferred: familiarity with DITA/XML authoring principles, content management concepts, Markdown, MS PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, and industry network certifications

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Career growth opportunities
Flexible work arrangements to manage work and personal needs
Inclusive workplace
Remote/teleworker arrangement, primarily working from home