Courseware Developer

Hewlett Packard Enterprise

. Design, develop, deliver, and maintain customer-facing user content .

Posted 10/4/2026full-timeRemote • Mexico, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in producing high-quality technical content for advanced software products, with a strong understanding of cloud computing, networking, and automation. Proficient in utilizing content management tools and AI technologies to enhance content creation and collaboration.

Highest-signal resume keywords

Technical WritingCloud ComputingNetworkingContent ManagementAI Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Content ProductionXML AuthoringCourseware DevelopmentResearching Technical ConceptsData Center Knowledge

Soft Skills

Problem-SolvingCommunicationCollaboration

Tools & Technologies

DITA/XMLMarkdownMS PowerPointAgileJIRA

Certifications & Qualifications

Networking Certification

Industry Keywords

RoutingSwitchingNetwork AutomationVirtual MachinesCloud ServicesNetwork Security

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing user content
Produce concepts, networking feature tasks, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables
Collaborate with stakeholders and subject matter experts to identify requirements and customer needs
Analyze specifications and product descriptions and recommend learning approaches
Learn the customer experience through hands-on use of networking products
Follow established style and process guidelines
Lead technical documentation projects as needed
Translate complex technologies into easy-to-use customer content

Requirements

What you’ll need

5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
Ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products
Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts independently and collaboratively
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation while retaining high-quality output
Preferred: hands-on experience with routing, switching, security, network automation, virtual machines, containers, cloud services, cloud networking, data centers, or network security
Preferred: familiarity with DITA/XML, Markdown, MS PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, and industry network certifications

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace and equal employment opportunity
Accessibility accommodations during the application or interview process