Courseware Developer

Hewlett Packard Enterprise

. Design, develop, deliver, and maintain customer-facing user content .

Posted 10/4/2026full-timeRemote • Mexico, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in producing high-quality technical content for advanced software products, with a strong understanding of cloud computing, networking, and automation. Proficient in utilizing AI tools and collaborating with stakeholders to create user-friendly documentation and training materials.

Highest-signal resume keywords

Technical WritingCloud ComputingNetworking TechnologiesDITA/XML AuthoringContent Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical WritingContent DevelopmentResearch SkillsProblem-SolvingNetworking TechnologiesCloud ServicesAutomationData CentersSecurityCourseware Development

Soft Skills

Excellent CommunicationCollaboration Skills

Tools & Technologies

XML AuthoringMarkdownMS PowerPointAgileJIRAHPE Aruba NetworkingHPE Juniper Networking

Certifications & Qualifications

Networking CertificationBA/BS in Technical WritingBA/BS in EnglishBA/BS in Computer Science

Industry Keywords

Technical ContentCustomer ExperienceUser ContentIn-Product ContentNetwork ManagementAutomationVirtual MachinesContainers

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing user content
Produce concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables
Collaborate with stakeholders and subject matter experts to identify requirements and customer needs
Analyze specifications and product descriptions and recommend the best learning approach
Learn the customer experience through hands-on use of networking products
Follow established style and process guidelines for consistency and completeness
Lead technical documentation projects as opportunities arise
Translate complex technologies into easy-to-use customer content for HPE Networking cloud services, automation, and Network Management products

Requirements

What you’ll need

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products
5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts independently and collaboratively
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills and ability to make progress with incomplete information
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation while retaining high-quality output
Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud services
Familiarity with DITA/XML authoring principles, content management concepts, Markdown, MS PowerPoint, Agile, JIRA, HPE Aruba Networking or HPE Juniper Networking products, and industry network certifications

Benefits

Comp & perks

Comprehensive benefits suite supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace culture
Equal employment opportunity