Courseware Developer

Hewlett Packard Enterprise

. Design, develop, deliver, and maintain customer-facing user content .

Posted 10/4/2026full-timeRemote • Mexico, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in producing high-quality technical content for advanced software products, with a strong focus on customer-facing user content and networking technologies. Proficient in utilizing content management tools and AI technologies to enhance content creation while ensuring accuracy and clarity.

Highest-signal resume keywords

Technical WritingCloud ComputingNetworkingContent ManagementAI Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Content ProductionXML AuthoringCourseware DevelopmentNetworking ConceptsData Center KnowledgeSecurity PrinciplesRouting and SwitchingNetwork AutomationVirtual MachinesCloud Services

Soft Skills

Problem-SolvingCommunicationCollaboration

Tools & Technologies

DITA/XMLMarkdownMS PowerPointAgileJIRAHPE Aruba NetworkingHPE Juniper Networking

Certifications & Qualifications

Networking CertificationIndustry Network Certifications

Industry Keywords

Cloud NetworkingAutomationTechnical DocumentationCustomer ExperienceStakeholder Collaboration

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing user content
Produce concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables
Collaborate with stakeholders and subject matter experts to identify requirements and customer needs
Analyze specifications and product descriptions and recommend learning approaches
Learn the customer experience through hands-on use of networking products
Follow established style and process guidelines
Create customer-focused content for HPE Networking cloud services, automation, and Network Management products
Lead technical documentation projects as needed

Requirements

What you’ll need

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products
5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts independently and collaboratively
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation while retaining high-quality output
Preferred: hands-on experience with routing, switching, security, network automation, virtual machines, containers, cloud services, cloud networking, data centers, or network security
Preferred: familiarity with DITA/XML, Markdown, MS PowerPoint, Agile, JIRA, HPE Aruba Networking, HPE Juniper Networking, and industry network certifications

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Career growth opportunities
Flexible work arrangements to manage work and personal needs
Inclusive workplace
Reasonable accommodation during application or interview process for applicants with disabilities