Courseware Developer

Hewlett Packard Enterprise

. Design, develop, deliver, and maintain customer-facing user content .

Posted 10/4/2026full-timeRemote • Mexico, IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in producing high-quality technical content for advanced software products, with a strong understanding of cloud computing, networking, and automation. Proficient in utilizing various authoring tools and methodologies to create user-friendly documentation and training materials.

Highest-signal resume keywords

Technical WritingCloud ComputingNetworkingContent ManagementAI Tools Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Content ProductionResearching Technical ConceptsXML AuthoringDITA/XML PrinciplesMarkdownMS PowerPointNetwork TechnologiesRoutingSwitchingNetwork Automation

Soft Skills

Problem-SolvingCommunicationCollaboration

Tools & Technologies

Courseware Development ToolsAgileJIRA

Certifications & Qualifications

BA/BS in Technical WritingNetworking CertificationIndustry Network Certifications

Industry Keywords

Cloud ServicesData CentersSecurityHPE Aruba NetworkingHPE Juniper Networking

Tech Stack

Tools & technologies

CloudSwitching

About the role

Key responsibilities & impact

Design, develop, deliver, and maintain customer-facing user content
Produce concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and other deliverables
Collaborate with stakeholders and subject matter experts to identify requirements and customer needs
Analyze specifications and product descriptions and recommend the best learning approach
Learn the customer experience through hands-on use of networking products
Follow established style and process guidelines for consistency and completeness
Lead technical documentation projects when needed
Translate complex technologies into easy-to-use customer content for cloud services, automation, and network management products

Requirements

What you’ll need

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software products
5+ years of experience producing technical content
BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification, or comparable experience
Good understanding of cloud computing, automation, networking, data centers, security, or other advanced software technology
Ability to research complex technical concepts independently and collaboratively
Familiarity with XML authoring, content management, and courseware development tools
Strong problem-solving skills and ability to make progress with incomplete information
Excellent communication and collaboration skills
Ability to utilize AI tools to scale content creation while retaining high-quality output
Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud services
Familiarity with DITA/XML authoring principles and content management concepts
Familiarity with Markdown and MS PowerPoint
Familiarity with Agile and JIRA
Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products and technologies
Industry network certifications preferred
Applicants must be qualified to work in the applicable location

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Career growth opportunities
Flexible work and personal needs management
Inclusive workplace
Remote/teleworker work arrangement