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Hewlett Packard Enterprise

Digital Presales Technology Consultant – Storage

Hewlett Packard Enterprise

. Provide technical support and leadership in creating and delivering technology solutions for customer business needs .

Posted 10/26/2026full-timeSofia • BulgariaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HPE technologies and solutions, with strong analytical and problem-solving skills to translate customer requirements into effective technology solutions. Proficient in consultative selling techniques and maintaining customer relationships while delivering high-quality outputs within defined SLAs.

Highest-signal resume keywords
HPE Technologies ExpertiseTechnical Selling ExperienceConsultative Selling TechniquesAnalytical Problem-Solving SkillsProficiency in MS Office

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical SupportSolution DesignTechnical ArchitectureDocumentation ManagementCustomer Relationship ManagementTechnical CommunicationProject ManagementProblem DetectionTechnical ExpertiseSales Deal Pursuit
Soft Skills
Effective CommunicationCustomer Satisfaction FocusMentoring and TrainingActive ListeningProfessionalism
Tools & Technologies
MS OfficeSharePointConfluenceTeamsCollaboration Tools
Certifications & Qualifications
Relevant Industry Certifications
Industry Keywords
Technology IndustryConsultative SellingCustomer Business NeedsTechnical SellingBusiness Acumen

About the role

Key responsibilities & impact
  • Provide technical support and leadership in creating and delivering technology solutions for customer business needs
  • Create and maintain effective customer relationships to secure customer satisfaction
  • Provide product- and technology-specific expertise in sales deal pursuit situations
  • Analyze technical information and communicate it clearly to technical and non-technical audiences
  • Lead technical discussions with requestors and customers, providing guidance and recommendations
  • Acquire, maintain, expand, and demonstrate in-depth knowledge of HPE technologies and solutions
  • Translate customer business requirements into technically sound solution designs and configurations
  • Participate in technical architecture, design, and sizing activities by identifying site-specific parameters, risks, and constraints
  • Deliver high-quality outputs within defined SLAs and maintain accurate ticketing documentation
  • Manage customer expectations, address concerns, and propose mitigation strategies
  • Maintain technical credibility and professionalism in customer and partner communications
  • Stay current on products, features, and best practices
  • Act as a product or solution focal point, coordinate activities across teams, and support process improvements
  • Share technical knowledge and best practices with peers
  • Train, mentor, and guide new colleagues and junior team members
  • Perform administrative and documentation activities accurately and efficiently

Requirements

What you’ll need
  • Bachelor’s degree in IT or a related technical specialty
  • Proven IT background through job history or education
  • Ability to analyze highly technical information and communicate it effectively to technical and non-technical audiences
  • 3–7 years of experience in the technology industry, focused on technical selling
  • Fluent written and verbal English
  • Analytical, problem detection, and problem-solving skills
  • Solid technical skills in the assigned area of specialization
  • Good written and verbal communication skills
  • Basic project management skills
  • Good business and financial acumen
  • Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
  • Proficiency in MS Office (Word, Excel, PowerPoint)
  • Working knowledge of collaboration and knowledge-sharing tools such as SharePoint, Confluence, and Teams
  • Familiarity with social media, blogging, and internal content platforms for technical knowledge sharing
  • Relevant industry or technology certifications preferred or in progress

Benefits

Comp & perks
  • Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
  • Personal and professional development programs
  • Career development opportunities to become a knowledge expert or apply skills to another division
  • Flexible work arrangements to manage work and personal needs
  • Inclusive workplace culture
  • Hybrid work arrangement