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Digital Presales Technology Consultant – Storage, French
Hewlett Packard Enterprise. Provide technical support and/or leadership in creating and delivering technology solutions for customer business needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HPE technology solutions and consultative selling techniques while effectively managing customer relationships and expectations. Proficient in technical communication and problem-solving, with a solid foundation in project management and business acumen.
Highest-signal resume keywords
HPE Technology SolutionsTechnical SellingFluent English And FrenchConsultative Selling TechniquesProject Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportTechnical ArchitectureProblem-Solving SkillsAnalytical SkillsTechnical CompetenceCustomer Relationship ManagementSolution ConfigurationTicketing System ManagementKnowledge SharingProduct Knowledge
Soft Skills
Communication SkillsActive ListeningCoaching SkillsCustomer Satisfaction FocusTeam Collaboration
Tools & Technologies
MS OfficeSocial MediaBlogging TechnologiesInformation-Sharing Technologies
Certifications & Qualifications
Industry Certifications
Industry Keywords
Technology IndustryConsultative SellingCustomer Business RequirementsDeal PursuitsSLA Management
About the role
Key responsibilities & impact- Provide technical support and/or leadership in creating and delivering technology solutions for customer business needs
- Create and maintain effective customer relationships to secure customer satisfaction
- Provide product- and technology-specific expertise during deal pursuits
- Analyze technical information and communicate it to varied audiences
- Conduct technical discussions with requestors and customers
- Acquire, maintain, grow, and demonstrate knowledge of HPE technology and solutions
- Understand customer business requirements and propose and configure solutions to achieve business goals
- Participate in technical architecture, design, and sizing by identifying site-specific parameters and constraints
- Deliver outputs within defined SLAs and track work in the ticketing system
- Manage customer expectations and respond to customer concerns
- Demonstrate technical competence in customer and partner communications
- Learn about new products, features, and resources
- Take on additional product lead, coordinator, or support responsibilities
- Share knowledge and experience with peers
- Train and coach new colleagues
- Carry out related administrative activities
Requirements
What you’ll need- Bachelor’s degree in IT or a related technical specialty
- Proven IT background through job history or education
- 1–3 years of experience in the technology industry with a focus on technical selling
- Fluent written and verbal English and French
- Analytical, problem detection, and problem-solving skills
- Solid technical skills in the assigned area of specialization
- Good written and verbal communication skills
- Basic project management skills
- Good business and financial acumen
- Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
- Proficiency with MS Office
- Basic knowledge of social media, blogging, and related information-sharing technologies
- Industry certifications preferred
Benefits
Comp & perks- Comprehensive benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Flexible work arrangements to manage work and personal needs
- Inclusive workplace culture
- Accessibility accommodations during application or interview stages