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HPC/AI Hardware Technical Deployment Specialist
Hewlett Packard Enterprise. Install and deploy small, medium, and large-scale high-performance computing systems at customer locations in North America .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in installing and deploying high-performance computing systems, with a strong understanding of data center IT operations and troubleshooting hardware issues. Proficient in managing parts and documentation while ensuring customer satisfaction and adherence to safety practices.
Highest-signal resume keywords
HPE Enterprise SystemsData Center IT OperationsFiber Optic And Copper CablesTechnical DocumentationMechanical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Installation And DeploymentTroubleshooting HardwareRack/Stack And CablingSystem Health ChecksData Center Support TasksComponent-Level RepairsParts ManagementPoint-To-Point CablingUnderstanding Of Servers And StorageOperational Management
Soft Skills
Professional CommunicationOrganizational SkillsAttention To DetailCustomer Satisfaction FocusAbility To Work Cross-Functionally
Tools & Technologies
Manual And Power Hand ToolsESD Best Practices
Industry Keywords
High-Performance ComputingHPCData CenterUS CitizenshipFederal Clearance
About the role
Key responsibilities & impact- Install and deploy small, medium, and large-scale high-performance computing systems at customer locations in North America
- Perform rack/stack, system connections, and cabling according to point-to-point cabling maps and SCHD specifications
- Power up, validate, and run hardware health checks; troubleshoot and correct issues
- Participate in system acceptance and resolve hardware fallout
- Order, return, and manage parts onsite while following parts-handling policies
- Analyze, troubleshoot, and resolve issues involving HPE Enterprise systems, servers, storage, and networking
- Perform operational management tasks, resolve escalations, and clear blocking issues for HPC/datacenter support delivery
- Provide documentation of tasks, activities, and technical outlines
- Follow HPE Travel Policies and Procedures
Requirements
What you’ll need- US Citizenship required
- 2+ years of technical experience
- An Associate's Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience
- Ability to learn hardware technical requirements for installation, troubleshooting, and break-fix
- Understanding of a Data Center IT Operations environment
- Experience with fiber optic and/or copper cables, including labeling, bundling, running, and understanding point-to-point mappings
- Experience and understanding of servers, storage, and networking in a datacenter environment
- Ability to perform data center support tasks with little guidance
- Strong mechanical aptitude and ability to make component-level repairs using ESD best practices
- Ability to work with multiple cross-functional groups
- Strong organizational skills and ability to manage multiple projects and administrative tasks
- Professional written and verbal communication skills
- Attention to detail with a focus on customer satisfaction
- Ability to lift 50 lbs.
- Ability to stand on ladders and for long periods
- Ability to operate manual and power hand tools
- US Federal clearance is a plus but not required
Benefits
Comp & perks- Comprehensive benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Flexible work and personal needs management
- Inclusive workplace culture
- Variable incentives may also be offered