Networking Order Management Specialist – O2C

Hewlett Packard Enterprise

. Grow into a Global Order Management SME role supporting escalations, integration projects, and system enhancements .

Posted 10/7/2026full-timeUnited StatesJuniorMid-Level💰 $71,200 - $117,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Global Order Management processes, including system enhancements, user acceptance testing, and cross-functional collaboration. Proficient in analyzing data and creating documentation to support business requirements and process improvements.

Highest-signal resume keywords

Global Order Management ExpertiseSAP ExperienceBusiness Requirement DocumentationSystem Testing and TroubleshootingJIRA and ServiceNow Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirement DocumentationSystem TestingData AnalysisOrder Management ProcessesProblem-SolvingStatistical AnalysisProcess DocumentationTest Plan DevelopmentEDI DevelopmentIntegration Projects

Soft Skills

Analytical SkillsWritten CommunicationVerbal CommunicationStorytellingCollaboration

Tools & Technologies

SAPJIRAServiceNow

Certifications & Qualifications

Bachelor's Degree in Business Management

Industry Keywords

Customer Master DataSales Order DataProcess ImprovementsEscalation ManagementCross-Functional Collaboration

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Grow into a Global Order Management SME role supporting escalations, integration projects, and system enhancements
Write business requirement documents and review functional system design documents for implementation approval
Perform system and user acceptance testing (SIT/UAT), document issues, and work with IT teams on resolutions
Partner with Pricing, Customer Service, Logistics, Revenue, and Finance on projects and process improvements
Create process documentation, lead requirements discussions, and develop test plans and scripts
Troubleshoot system issues and assist with escalations for the Global Order Management team
Serve as a backup resource for EDI development, testing, and implementation
Analyze Customer Master and Sales Order data during testing cycles and deployment
Track enhancement requests and project activities in JIRA and ServiceNow

Requirements

What you’ll need

Bachelor's degree in Business Management or equivalent
Typically 2–4 years' experience using SAP
Juniper SKU integration preferred
Analytical, statistics, and problem-solving skills
Understanding of order management processes and business tools, systems, and practices
Good written and verbal communication skills
Comfortable communicating through storytelling and script writing

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace
Variable incentives may also be offered
Employee benefits information available through HPE Rewards