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Networking Order Management Specialist – O2C
Hewlett Packard Enterprise. Grow into a Global Order Management SME role supporting escalations, integration projects, and system enhancements .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Global Order Management, including system enhancements, business requirement documentation, and user acceptance testing. Proficient in collaborating with cross-functional teams and utilizing tools like JIRA and ServiceNow for project tracking and process improvements.
Highest-signal resume keywords
SAP ExperienceOrder Management ProcessesBusiness Requirement DocumentationUser Acceptance Testing (UAT)JIRA and ServiceNow Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirement DocumentationUser Acceptance Testing (UAT)System IntegrationData AnalysisProcess DocumentationTroubleshootingTest Plan DevelopmentStatistical AnalysisProblem-SolvingEDI Development Support
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationStorytellingCollaboration
Tools & Technologies
JIRAServiceNowSAP
Industry Keywords
Global Order ManagementCustomer Master DataSales Order DataProcess ImprovementIntegration Projects
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Grow into a Global Order Management SME role supporting escalations, integration projects, and system enhancements
- Write business requirement documents and review functional system design documents for implementation approval
- Perform system and user acceptance testing (SIT/UAT), document issues, and work with IT teams to resolve them
- Partner with Pricing, Customer Service, Logistics, Revenue, and Finance on projects and process improvements
- Create process documentation, lead requirements discussions, and develop test plans and scripts
- Troubleshoot system issues and assist with escalations
- Provide backup support for EDI-related development, testing, and implementation
- Analyze Customer Master and Sales Order data during testing cycles and deployment
- Track enhancement requests and project activities in JIRA and ServiceNow
Requirements
What you’ll need- Bachelor's degree in Business Management or equivalent
- Typically 2–4 years' experience using SAP
- Juniper SKU integration preferred
- Analytical, statistics, and problem-solving skills
- Understanding of order management processes and business tools, systems, and practices
- Good written and verbal communication skills
- Comfortable communicating through storytelling and script writing
- Ability to work an average of 2 days per week from an HPE office
Benefits
Comp & perks- Comprehensive benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Flexible work arrangements to manage work and personal needs
- Inclusive workplace
- Variable incentives may also be offered
- Employee benefits information provided through HPE Rewards