People Care Transformation Improvement & Scalability Product Manager

Hewlett Packard Enterprise

. Improve AI performance, expand automation coverage, and ensure AI remains scalable, reliable, and aligned with business needs .

Posted 10/7/2026full-timeTlaquepaque • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI performance improvement, automation solutions, and process optimization within HR environments. Capable of analyzing data to drive insights and enhance operational efficiency while effectively communicating complex AI concepts to diverse stakeholders.

Highest-signal resume keywords

AI Performance ImprovementAutomation SolutionsProcess OptimizationProject ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI ImplementationProcess StandardizationKPI DefinitionError Pattern AnalysisAutomation Coverage Expansion

Soft Skills

Strong Analytical SkillsOut-Of-The-Box MindsetCustomer Experience FocusEffective Communication

Certifications & Qualifications

Flawless Consultant CertificationProject Management Certification

Industry Keywords

HR TechMultidisciplinary CollaborationBusiness OutcomesData-Driven InsightsHR Ecosystem

About the role

Key responsibilities & impact

Improve AI performance, expand automation coverage, and ensure AI remains scalable, reliable, and aligned with business needs
Implement AI across the CFHR & PC organization, building on the People Care pilot
Drive strategic expansion of AI applications across HR
Monitor AI accuracy, latency, error patterns, and operational impact
Define training data priorities
Identify opportunities for new automations and process expansion
Define KPIs including rework rate, corrections, precision, and recall
Analyze AI output issues and glitches
Conduct model feedback cycles aligned with HR volume trends
Monitor and refine AI-driven processes using data-driven insights
Adapt workflows to evolving HR needs and drive measurable improvements
Investigate error patterns and feedback cycles
Support escalation strategies and integration of automation within the HR ecosystem

Requirements

What you’ll need

First-level university degree or equivalent experience
Advanced university degree preferred
4–8 years of related experience in HR Tech project management, process optimization, and collaboration with multidisciplinary functional teams
Participation or collaboration on AI / Automation use cases involving HR, Workforce, and Business outcomes
Ability to communicate AI concepts to non-technical HR partners
Experience in automation solutions
Experience in process standardization and optimization
Experience managing projects related to HPE global programs and partnering with designated program leads
Ability to understand data, create meaningful analysis, and share business insights
Strong analytical skills
Out-of-the-box mindset and willingness to challenge the status quo
Passion for customer experience and commitment to AI / Automation transformations
Commitment to program/project deadlines and delivering a top-notch experience
Flawless consultant or similar certifications preferred
Project Management certification preferred
Evidence of AI and Automation implementation experience preferred

Benefits

Comp & perks

A competitive salary
Extensive social benefits
Work-life balance
Hybrid-work environment focused on flexibility and trust
A new integrated experience and network across HPE functions
A skill-based career plan
Health and wellbeing benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Inclusive workplace
Accessibility accommodations during the application or interview process