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Sales Operations Analyst
Hewlett Packard Enterprise. Develop, implement, and utilize processes and tools supporting the sales lifecycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales operations, including process design, analytics, and forecasting, while effectively managing relationships with internal and external stakeholders. Proficient in utilizing sales force automation systems and financial analytics to drive operational improvements and support decision-making.
Highest-signal resume keywords
Sales Operations ManagementData AnalyticsSales Force Automation SystemsProcess Improvement FrameworksClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingFinancial AnalyticsProcess DesignOrder ManagementRevenue ReportingSales Pipeline AnalyticsStatistical AnalysisForecasting MethodologiesCosting ModelsQuality Management
Soft Skills
Communication SkillsRelationship BuildingProblem-SolvingMentoringAdaptability
Tools & Technologies
SFDCOracleMicrosoft Office SuiteExcelPowerPointWordSales Automation ToolsAnalytics ToolsAI TechnologiesInventory Management Systems
Industry Keywords
Business OperationsSales LifecycleEnterprise TechnologyUS Channel PartnersQuality AuditsSales ProductivityGoal AttainmentResource ManagementFederal Customer SupportCross-Organization Projects
Tech Stack
Tools & technologiesOracleSFDC
About the role
Key responsibilities & impact- Develop, implement, and utilize processes and tools supporting the sales lifecycle
- Support pricing, orders, invoicing, opportunity assessment, field inventory management, sales pipeline analytics, and forecasting
- Report and analyze order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity, and goal attainment
- Maintain and enhance sales force automation systems, product/service costing models, and margin management tools
- Design and implement processes and tools for sales forecasting, analytics, metrics, order management, and operations support across US channel partners
- Consult with senior business leaders to identify relevant analytics, metrics, and outcomes
- Work within sales operations frameworks, including forecasts and budgets, to meet resource and sales client needs
- Manage and expand relationships with internal and external partners and clients for quality audits and quality management
- Provide domain-specific expertise and quality leadership to cross-organization projects and initiatives
- Drive innovation and integrate new technologies into sales operations tools and activities
- Collaborate with sales teams and US channel partners to provide resources, knowledge, sales forecasting, and reporting to supply chain and demand planning teams
- Provide expertise, direction, and guidance for process improvements and policy establishment
- Represent the organization to external customers and clients
- Mentor and guide lower-level employees as needed
Requirements
What you’ll need- 5+ years’ experience in business operations or similar areas of business
- 3+ years prior experience in an enterprise technology environment
- Prior experience with SFDC and Oracle
- Experience with Microsoft Office Suite, including Excel, PowerPoint, and Word
- Strong Excel skills
- Data and financial analytics experience
- Ability to communicate and build relationships within the business and with external customers
- Ability to work independently in a fast-paced environment
- AI experience preferred
- Experience working with external customers is a plus
- Ability to adapt to changing business circumstances
- Experience working with and interacting with senior sales management
- Experience as an SME or Team Lead
- Bachelor’s/Master’s degree, or equivalent work experience
- Experience designing and implementing process and tools management and improvement frameworks
- Excellent analytical, statistical, and problem-solving skills
- Thorough understanding and experience applying business and sales operations practices and process design
- Experience evaluating forecasting and planning methodologies
- Excellent written and verbal communication skills
- Ability to communicate sales operations architectures, plans, proposals, and results and negotiate options at senior management levels
- US citizenship required to support a Federal customer
Benefits
Comp & perks- Comprehensive health and wellbeing benefits supporting physical, financial and emotional wellbeing
- Personal and professional development programs
- Career growth opportunities
- Flexible work and personal needs management
- Remote/teleworker work arrangement
- Hybrid capacity near an HPE site may be available
- Employee benefits information provided for US employees