Site Reliability Engineer I – Sales Operations

Hewlett Packard Enterprise

. Assist Sales Engineers in delivering customer demonstrations and POCs .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $58,125 - $134,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in supporting customer-facing technical activities, including troubleshooting and maintaining lab environments. Possesses foundational knowledge in networking technologies, virtualization, and basic scripting to enhance workflow efficiency and support sales opportunities.

Highest-signal resume keywords

Networking TechnologiesVirtualizationTroubleshooting SkillsBasic Scripting (Python, PowerShell, Bash)Customer Service Mindset

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Networking TechnologiesVirtualizationTroubleshootingBasic ScriptingOperating Systems

Soft Skills

CommunicationProblem-SolvingCustomer Service

Tools & Technologies

VMwareLinuxWindowsCloud Platforms

Industry Keywords

Sales EngineeringProof-of-ValueLab InfrastructureCustomer EscalationTechnical Validation

Tech Stack

Tools & technologies

CloudLinuxPythonVMware

About the role

Key responsibilities & impact

Assist Sales Engineers in delivering customer demonstrations and POCs
Provision, configure, and maintain environments for customer evaluations
Support customer-facing technical activities and troubleshooting
Contribute to technical validation and proof-of-value engagements
Maintain physical and virtual lab infrastructure supporting sales opportunities
Support deployment of networking, security, cloud, and data center solutions
Validate lab readiness before demonstrations and testing
Assist with software upgrades, hardware installations, and environment refreshes
Respond to lab-related incidents
Troubleshoot infrastructure, networking, and virtualization issues
Collaborate with senior engineers on complex technical challenges
Document solutions and contribute to knowledge sharing
Develop basic automation scripts and tools
Improve workflow efficiency and lab deployment speed
Partner with Sales, Product, Engineering, and Support teams
Participate in customer escalation and solution-validation activities
Support strategic customer opportunities requiring custom lab solutions
Build relationships with internal stakeholders and field teams

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
0-3 years of relevant experience
Basic understanding of networking technologies, virtualization, and operating systems
Strong troubleshooting and problem-solving skills
Excellent communication and customer-service mindset
Willingness to learn new technologies and support customer-facing activities
Exposure to networking technologies and protocols
Experience with VMware, Linux, Windows, or cloud platforms
Basic scripting knowledge (Python, PowerShell, or Bash)
Experience supporting labs, demonstrations, internships, or customer environments
Interest in pre-sales engineering or customer success roles

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace culture
Reasonable accommodation during the application or interview process for applicants with disabilities
Employee benefits information provided for US employees