Site Reliability Engineer I – Sales Operations

Hewlett Packard Enterprise

. Support the global Sales organization by delivering and maintaining lab environments, customer POCs, demonstrations, and technical validation platforms .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $58,125 - $134,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in supporting lab environments and customer evaluations, with a strong foundation in networking technologies, virtualization, and operating systems. Capable of troubleshooting technical issues and developing basic automation scripts to enhance operational efficiency.

Highest-signal resume keywords

Networking TechnologiesVirtualizationTroubleshooting SkillsBasic Scripting KnowledgeCustomer-Facing Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetworkingVirtualizationOperating SystemsTroubleshootingBasic ScriptingAutomationLab SupportTechnical ValidationCloud PlatformsHardware Installation

Soft Skills

CommunicationCustomer ServiceProblem-SolvingWillingness to Learn

Tools & Technologies

VMwareLinuxWindowsPythonPowerShellBash

Industry Keywords

Sales SupportCustomer POCsDemonstrationsTechnical ValidationLab Infrastructure

Tech Stack

Tools & technologies

CloudLinuxPythonVMware

About the role

Key responsibilities & impact

Support the global Sales organization by delivering and maintaining lab environments, customer POCs, demonstrations, and technical validation platforms
Assist Sales Engineers with customer demonstrations and POCs
Provision, configure, and maintain environments for customer evaluations
Support customer-facing technical activities and troubleshooting
Maintain physical and virtual lab infrastructure
Support deployment of networking, security, cloud, and data center solutions
Validate lab readiness for demonstrations and testing
Assist with software upgrades, hardware installations, and environment refreshes
Respond to lab-related incidents
Troubleshoot infrastructure, networking, and virtualization issues
Develop basic automation scripts and tools
Improve lab deployment speed and reduce manual effort through workflow automation
Partner with Sales, Product, Engineering, and Support teams
Participate in customer escalations and solution-validation activities
Document solutions and contribute to knowledge sharing
Independently manage routine sales-support requests

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
0-3 years of relevant experience
Basic understanding of networking technologies, virtualization, and operating systems
Strong troubleshooting and problem-solving skills
Excellent communication and customer-service mindset
Willingness to learn new technologies and support customer-facing activities
Preferred: exposure to networking technologies and protocols
Preferred: experience with VMware, Linux, Windows, or cloud platforms
Preferred: basic scripting knowledge (Python, PowerShell, or Bash)
Preferred: experience supporting labs, demonstrations, internships, or customer environments
Preferred: interest in pre-sales engineering or customer success roles

Benefits

Comp & perks

Comprehensive health and wellbeing benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work arrangements to manage work and personal needs
Inclusive workplace culture
Reasonable accommodation during the application or interview process for applicants with disabilities