Site Reliability Engineer, Sales Operations

Hewlett Packard Enterprise

. Support the global Sales organization by delivering and maintaining lab environments, customer POCs, demonstrations, and technical validation platforms .

Posted 10/7/2026full-timeUnited StatesMid-LevelSenior💰 $77,500 - $179,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in supporting lab environments and customer evaluations, with a strong foundation in networking technologies, virtualization, and basic scripting. Capable of troubleshooting technical issues and collaborating effectively with sales and engineering teams to enhance customer experiences.

Highest-signal resume keywords

Networking TechnologiesVirtualizationTroubleshooting SkillsBasic Scripting in PythonExperience with VMware

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Networking TechnologiesVirtualizationTroubleshootingBasic ScriptingCloud PlatformsOperating SystemsLab SupportTechnical ValidationEnvironment ConfigurationCustomer Demonstrations

Soft Skills

Problem-SolvingCommunicationCustomer-Service MindsetWillingness to Learn

Tools & Technologies

VMwareLinuxWindowsCloud PlatformsPowerShellBash

Industry Keywords

Sales SupportCustomer POCsTechnical ValidationLab InfrastructurePre-Sales Engineering

Tech Stack

Tools & technologies

CloudLinuxPythonVMware

About the role

Key responsibilities & impact

Support the global Sales organization by delivering and maintaining lab environments, customer POCs, demonstrations, and technical validation platforms
Assist Sales Engineers with customer demonstrations and POCs
Provision, configure, and maintain environments for customer evaluations
Support customer-facing technical activities and troubleshooting
Maintain physical and virtual lab infrastructure
Support deployment of networking, security, cloud, and data center solutions
Validate lab readiness before demonstrations and testing
Assist with software upgrades, hardware installations, and environment refreshes
Respond to lab-related incidents
Troubleshoot infrastructure, networking, and virtualization issues
Develop basic automation scripts and tools
Improve lab deployment speed and customer responsiveness
Partner with Sales, Product, Engineering, and Support teams
Participate in customer escalations and solution-validation activities
Support strategic customer opportunities requiring custom lab solutions
Document solutions and contribute to knowledge sharing

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
0–3 years of relevant experience
Basic understanding of networking technologies, virtualization, and operating systems
Strong troubleshooting and problem-solving skills
Excellent communication and customer-service mindset
Willingness to learn new technologies and support customer-facing activities
Exposure to networking technologies and protocols
Experience with VMware, Linux, Windows, or cloud platforms
Basic scripting knowledge in Python, PowerShell, or Bash
Experience supporting labs, demonstrations, internships, or customer environments
Interest in pre-sales engineering or customer success roles

Benefits

Comp & perks

Comprehensive benefits supporting physical, financial, and emotional wellbeing
Personal and professional development programs
Flexible work and personal needs management
Inclusive workplace
U.S. employee benefits information provided