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Technical Courseware Developer
Hewlett Packard Enterprise. Design, develop, deliver, and maintain customer-facing technical courseware and learning content .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating customer-facing technical courseware and learning content, with a strong focus on HPE Networking cloud services and automation. Proficient in technical writing, content development standards, and leveraging AI tools for efficient content creation.
Highest-signal resume keywords
Technical WritingHPE Networking ProductsCloud ComputingAgile MethodologiesAI Tools for Content Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationCourseware DevelopmentNetworking SolutionsRouting and SwitchingNetwork SecurityNetwork AutomationXMLMarkdownContent Management SystemsCourseware Authoring Tools
Soft Skills
Analytical SkillsProblem-SolvingCommunicationStakeholder CollaborationSelf-Driven Mindset
Tools & Technologies
Microsoft PowerPointJIRAAI-Powered Tools
Certifications & Qualifications
Aruba CertificationJuniper CertificationCisco Certification
Industry Keywords
Cloud ServicesData CentersEnterprise SoftwareTechnical CoursewareCustomer Education
Tech Stack
Tools & technologiesCloudSwitching
About the role
Key responsibilities & impact- Design, develop, deliver, and maintain customer-facing technical courseware and learning content
- Create training materials including concepts, tasks, installation guides, illustrations, video scripts, course modules, and in-product documentation
- Develop customer-focused learning content for HPE Networking cloud services, automation, and networking solutions
- Translate complex networking and software technologies into accessible educational content
- Collaborate with product managers, engineers, and subject matter experts to gather requirements and validate technical accuracy
- Analyze product specifications and recommend effective learning approaches
- Gain hands-on experience with HPE networking products to understand customer workflows and learning needs
- Follow content development standards, style guides, and documentation processes
- Lead or contribute to courseware development projects in a collaborative Agile environment
- Use AI-powered tools to improve content creation efficiency while maintaining high-quality deliverables
Requirements
What you’ll need- 5+ years of experience creating technical documentation, courseware, or customer education content
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field, or equivalent networking certifications/experience
- Strong technical writing skills
- Understanding of cloud computing, networking, automation, data centers, security, and enterprise software technologies
- Hands-on experience with routing and switching, network security, network automation, virtual machines, containers, and cloud services
- Ability to independently research and simplify complex technical concepts
- Experience with XML, Markdown, content management systems, and courseware authoring tools
- Strong analytical, problem-solving, communication, and stakeholder collaboration skills
- Experience leveraging AI tools for content creation and productivity
- Self-driven mindset and ability to thrive in a fast-paced technical environment
- Proficiency in Markdown and Microsoft PowerPoint
- Experience with Agile methodologies and tools such as JIRA
- Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products
- Industry-recognized networking certifications, such as Aruba, Juniper, Cisco, or equivalent
- Experience leading technical content or courseware development initiatives
Benefits
Comp & perks- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Career growth opportunities and programs to become a knowledge expert or apply skills to another division
- Flexible work and personal needs management
- Inclusive workplace
- Disability accommodations during the application or interview process