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Technical Courseware Developer
Hewlett Packard Enterprise. Design, develop, deliver, and maintain customer-facing technical courseware and learning content .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in creating customer-facing technical courseware and learning content, with a strong foundation in technical writing and a deep understanding of networking technologies. Proficient in using AI tools and Agile methodologies to enhance content development processes and deliver high-quality educational materials.
Highest-signal resume keywords
Technical WritingHPE Networking ProductsCloud ComputingAgile MethodologiesNetworking Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical DocumentationCourseware DevelopmentContent Management SystemsXMLMarkdownNetworking AutomationRouting and SwitchingNetwork SecurityVirtual MachinesCloud Services
Soft Skills
Analytical SkillsProblem-SolvingCommunicationStakeholder CollaborationSelf-Driven Mindset
Tools & Technologies
Microsoft PowerPointJIRAAI-Powered ToolsCourseware Authoring Tools
Certifications & Qualifications
Aruba CertificationJuniper CertificationCisco Certification
Industry Keywords
Customer EducationLearning ContentNetworking SolutionsData CentersEnterprise Software
Tech Stack
Tools & technologiesCloudSwitching
About the role
Key responsibilities & impact- Design, develop, deliver, and maintain customer-facing technical courseware and learning content
- Create training materials including concepts, tasks, installation guides, illustrations, video scripts, course modules, and in-product documentation
- Develop customer-focused learning content for HPE Networking cloud services, automation, and networking solutions
- Translate complex networking and software technologies into accessible educational content
- Collaborate with product managers, engineers, and subject matter experts to gather requirements and validate technical accuracy
- Analyze product specifications and recommend effective learning approaches
- Gain hands-on experience with HPE networking products to understand customer workflows and learning needs
- Follow content development standards, style guides, and documentation processes
- Lead or contribute to courseware development projects in a collaborative Agile environment
- Use AI-powered tools to improve content creation efficiency while maintaining high-quality deliverables
Requirements
What you’ll need- 5+ years of experience creating technical documentation, courseware, or customer education content
- Bachelor's degree in Technical Writing, English, Computer Science, or a related field, or equivalent networking certifications/experience
- Strong technical writing skills
- Understanding of cloud computing, networking, automation, data centers, security, and enterprise software technologies
- Hands-on experience with routing and switching, network security, network automation, virtual machines, containers, and cloud services
- Ability to independently research and simplify complex technical concepts
- Experience with XML, Markdown, content management systems, and courseware authoring tools
- Experience leveraging AI tools for content creation and productivity
- Proficiency in Markdown and Microsoft PowerPoint
- Experience with Agile methodologies and tools such as JIRA
- Familiarity with HPE Aruba Networking and/or HPE Juniper Networking products
- Industry-recognized networking certifications such as Aruba, Juniper, Cisco, or equivalent
- Experience leading technical content or courseware development initiatives
- Strong analytical, problem-solving, communication, and stakeholder collaboration skills
- Self-driven mindset and ability to thrive in a fast-paced technical environment
Benefits
Comp & perks- Comprehensive suite of benefits supporting physical, financial, and emotional wellbeing
- Personal and professional development programs
- Flexible work arrangements to manage work and personal needs
- Inclusive workplace
- Disability accommodation during the application or interview process