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WLAN Engineer
Hewlett Packard Enterprise. Provide pre- and post-sales design and consulting services to Aruba-HPE teams, customers, and partners .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Aruba product support and customer-facing consulting, with a strong focus on network design, implementation, and optimization. Proficient in creating technical documentation and delivering comprehensive customer services throughout the lifecycle.
Highest-signal resume keywords
Aruba Product SupportCustomer Network DesignVoIP Protocol ConfigurationTechnical Documentation CreationAdvanced Networking Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network DesignImplementationMigration ProceduresTroubleshootingAuthentication ProtocolsRouting ProtocolsSwitching ProtocolsLinux AdministrationCloud TechnologiesWireless Concepts
Soft Skills
Excellent CommunicationPresentation SkillsInterpersonal SkillsAbility to MultitaskIndependent Work
Tools & Technologies
Aruba IAPs/ControllersAirwaveClearPassAruba SwitchesSQL/PostgresVPNDNSDHCPAPIsLoad Balancing
Certifications & Qualifications
CCIECWNAACCPACMPACMXACDX
Industry Keywords
Customer Services LifecycleNetwork OperationsSecurity ConformanceProcess ImprovementTechnical Action PlansCustomer StakeholdersQuarterly Review MeetingsValidation ChecksSimulation of DesignsKnowledge-Base Publications
Tech Stack
Tools & technologiesCloudDNSLinuxPostgresSQLSwitchingVoIP
About the role
Key responsibilities & impact- Provide pre- and post-sales design and consulting services to Aruba-HPE teams, customers, and partners
- Deliver the complete customer services lifecycle: planning, design, implementation, migration, and optimization
- Create customer requirement documents and business outcome plans
- Create high-level and low-level network design documents
- Prepare installation and network-ready-for-use plans
- Prepare migration procedures and validation checks
- Continuously improve network operations, uptime, and security conformance
- Formulate technical and operational action plans to analyze and resolve reported issues
- Simulate customer designs in a lab
- Participate in solution development and knowledge-base publications
- Collaborate with Aruba, customer, QA, engineering, and field organizations
- Travel to customer sites for consulting, training, and business reviews
- Conduct quarterly customer review meetings and provide technical status and recommendations
Requirements
What you’ll need- 2+ years of experience supporting Aruba products and customers
- Bachelor's degree in Computer Engineering or Electrical Engineering required
- Minimum of 3 years' experience in customer-facing consulting and design required
- Minimum of 3 years' experience with one or more Aruba products: IAPs/Controllers, Airwave, ClearPass, Central, Aruba switches
- Knowledge of authentication protocols and servers
- Experience configuring and troubleshooting VoIP protocols such as SIP, SVP, and H323
- Experience identifying opportunities for process improvement
- Experience in customer network design and implementation
- Ability to multitask and work independently with little supervision
- Excellent oral and written communication, presentation, and interpersonal skills
- Ability to interface with senior customer stakeholders
- Willingness to travel to customer sites for consulting and training
- Preferred: advanced networking expertise, industry certifications such as CCIE, CWNA, ACCP, ACMP, ACMX, ACDX, and RHEL
- Preferred: routing and switching protocols including BGP, OSPF, VXLAN, and MSTP
- Preferred: datacentre design, Radius, SNMP/AMON, Linux, TACACS, PKI, captive portal, web programming, cloud technologies, 802.1X, AAA, policy enforcement, Windows administration, LDAP, SQL/Postgres, APIs, VPN, NAC, DNS, DHCP, load balancing, L2/L3 protocols, wireless concepts
Benefits
Comp & perks- Comprehensive health and wellbeing benefits supporting physical, financial and emotional wellbeing
- Personal and professional development programs
- Flexible work arrangements to manage work and personal needs
- Hybrid work arrangement with an average of 2 days per week from an HPE office
- Inclusive and accessible workplace
- Equal employment opportunity workplace