Manager, TechOps

Hexion Inc.

. Lead, mentor, and develop three Technology Operations engineers, including goals, performance, workload, cross-training, on-call coverage, and succession planning .

Posted 10/5/2026full-timeColumbus • Ohio • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in cloud operations and DevOps practices, with a strong focus on AWS and Azure governance, Infrastructure as Code, and automation. Proven leadership in managing technical teams and ensuring operational excellence through effective incident management and compliance.

Highest-signal resume keywords

Cloud Operations ManagementDevOps PracticesAWS And Azure GovernanceInfrastructure As CodeIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud OperationsDevOpsPlatform EngineeringAutomationInfrastructure As CodeChange ManagementIncident ManagementSASTDASTSecrets Management

Soft Skills

Clear CommunicationStakeholder ManagementIncident LeadershipDecision-MakingTeam Leadership

Tools & Technologies

ServiceNowJiraAWSAzureTerraformPowerShellPythonGitHub EnterpriseGitLabJenkins

Certifications & Qualifications

AWS CertificationAzure CertificationITILKubernetesPMP

Industry Keywords

Operational ExcellenceContinuous ImprovementCompliance ReviewsRisk AssessmentsChange Advisory Board

Tech Stack

Tools & technologies

AWSAzureCloudCyber SecurityJenkinsKubernetesPMPPythonServiceNowTerraform

About the role

Key responsibilities & impact

Lead, mentor, and develop three Technology Operations engineers, including goals, performance, workload, cross-training, on-call coverage, and succession planning
Own the TechOps service catalog, operating model, platform roadmap, stakeholder engagement, and delivery commitments across supported teams
Promote automation, accountability, operational excellence, continuous improvement, and consistent platform standards
Serve as production change authority and chair the Change Advisory Board (CAB)
Govern standard, normal, major, emergency, and break-glass changes
Enforce segregation of duties across change authoring, approval, and execution, including controls preventing self-approval
Govern ServiceNow, Jira, and CI/CD approval workflows and maintain traceability from approved records to pipeline runs, artifacts, test results, rollback plans, and production verification
Ensure deployments use approved automated pipelines and controlled workload identities rather than standing human credentials
Own operational governance for AWS and Azure landing zones, account and subscription provisioning, tagging, guardrails, environment segregation, and reusable Infrastructure-as-Code modules
Own shared CI/CD services, production-stage controls, runners and agents, artifact repositories, deployment templates, secrets integration, and release controls
Embed and oversee SAST, SCA, secret scanning, DAST or runtime testing, image scanning, SBOM generation, artifact signing, provenance, and build-once/deploy-many practices
Partner with Infrastructure, Network, Identity, Architecture, and Cyber Security teams to deliver scalable, resilient, cost-effective, and compliant cloud services
Lead centralized Level 2 support, observability standards, alert routing, incident coordination, root cause analysis, problem management, and post-incident improvement
Serve as Incident Commander for high-severity incidents and maintain cross-functional escalation and communication
Enforce production-readiness requirements including runbooks, SLOs, actionable alerts, tested rollback, named Level 3 support, and approved secrets handling
Maintain audit evidence and support control reviews, workflow bypass tests, risk assessments, compliance reviews, exception tracking, and remediation

Requirements

What you’ll need

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
An equivalent combination of education and relevant experience may be considered
7+ years in cloud operations, DevOps, platform engineering, SRE, technical operations, or a related discipline
2+ years leading technical teams
Enterprise experience with AWS and Microsoft Azure, cloud landing zones, governance guardrails, Infrastructure as Code, identity, secrets management, networking dependencies, cost governance, and environment segregation
Experience with Azure DevOps, GitHub Enterprise, GitLab, or Jenkins; release governance; artifact repositories; workload identities; and automated deployment controls
Working knowledge of ServiceNow change management, Jira release workflows, ITIL practices, incident and problem management, observability, SRE methods, and operational readiness
Experience applying DevSecOps controls including SAST, SCA, secret scanning, DAST, image scanning, SBOM, artifact signing, provenance, and vulnerability remediation
Experience with segregation of duties, least privilege, privileged access management, audit evidence, risk acceptance, compliance reviews, and production access controls
Ability to automate and integrate platforms using PowerShell, Python, APIs, Terraform, Bicep, CloudFormation, or comparable technologies
Preferred certifications include AWS or Azure architecture or DevOps credentials, ITIL, Kubernetes, SRE, PMP, or comparable service and delivery credentials
Hands-on technical credibility and sound decision-making under delivery pressure
Clear communication, stakeholder management, and boundary-setting across global matrixed teams
Calm, structured incident leadership and ability to coordinate multiple technical groups
At least 18 years of age
Willingness to take a drug test
Willingness to submit to a background investigation and additional periodic background checks as required
Unrestricted authorization to work in the United States
Current satisfactory work performance and, in most cases, 18 months in the current role if currently a Company employee

Benefits

Comp & perks

Tools, training, and opportunities for continuous development
Equal opportunity employment
Consideration without regard to protected characteristics
Potential career development and succession-planning opportunities through the role
On-call coverage as part of team operations