Technical Services Advisor

HF Sinclair

. Provide primary technical support to the Sales team, distributors, and customers .

Posted 10/9/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$100,000 - CA$130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in lubricant product development, testing protocols, and application performance, while effectively supporting sales and customer needs through technical presentations and audits. Proficient in cross-functional collaboration and maintaining safety standards in the petroleum and lubricants industry.

Highest-signal resume keywords

Lubricants DevelopmentTechnical SupportBilingual (French and English)Certified Lubrication Specialist (CLS)ISO/TS Quality Audits

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Petroleum Product DevelopmentTesting ProtocolsApplication Based Product DevelopmentEquipment ReliabilityLubricant ApplicationsRoot Cause AnalysisDatabase ManagementTechnical PresentationsField Trials CoordinationOil Analysis Programs

Soft Skills

Interpersonal SkillsWritten CommunicationOral Presentation SkillsOrganizational SkillsTime Management

Tools & Technologies

Microsoft Office SuiteSAPSalesforce

Certifications & Qualifications

Technical Diploma in EngineeringH2S AliveStandard First AidWHMISTDG

Industry Keywords

LubricantsPetroleumBase OilsHeavy EquipmentCommercial LubricantsIndustrial LubricantsOEM RegistrationsContinuous ImprovementSafety MindsetCross-Functional Teams

Tech Stack

Tools & technologies

TypeScript

About the role

Key responsibilities & impact

Provide primary technical support to the Sales team, distributors, and customers
Develop technical relationships with customers and understand their maintenance and lubrication needs
Conduct comprehensive lubrication audits and surveys for continuous improvement and tangible savings
Serve as a technical subject matter expert on lubricant products, applications, and equipment
Provide field knowledge to Sales, R&D, and Marketing regarding product performance, customer needs, and industry trends
Investigate and resolve product application and quality problems through root cause analysis with R&D, Manufacturing, Production, and Quality Assurance
Coordinate, lead, and support customer acceptance and product development field trials
Develop, organize, and present technical presentations and training seminars
Liaise with used oil analysis laboratories and R&D to develop and support oil analysis programs
Support original equipment manufacturer product approvals
Manage the product cross-reference database and provide lubricant cross-referencing reports
Provide backup support to Technical Advisors in other geographies and segments
Complete special assignments, projects, or tasks assigned by the District Sales Manager

Requirements

What you’ll need

Minimum of 3 years of experience in a petroleum, base oils, lubricants and/or specialties related field
Experience with petroleum product development, testing protocols, application based product development and performance
Minimum of Technical Diploma in Engineering (mechanical or chemical preferred), or a combination of education and relevant work experience
Journeyman Heavy Equipment Technicians with relevant industry experience may be considered
Bilingual (French and English) is required
Exceptional Safety Mindset and ability to work safely at all times when unsupervised
Excellent knowledge of lubricants development, testing protocols, equipment application and performance, and equipment reliability
Strong knowledge of commercial and industrial lubricants and their applications for rotating equipment across multiple industries
Working knowledge and participation in audits of ISO/TS quality and environmental systems and OEM registrations, warehouse, blending, and distribution protocols
Advanced computer literacy in Microsoft Office suite and database management
Strong interpersonal, written communication, and oral presentation skills
Proactive continuous improvement, initiative, organizational and time management skills
Ability to work collaboratively within cross-functional teams and independently with minimal supervision
Must be able to be qualified for H2S Alive, Standard First Aid, WHMIS and TDG
Must have no restrictions on traveling within North America
Valid driver’s license, ability to provide a vehicle as per policy, and valid required insurance
Certified Lubrication Specialist (CLS) preferred or commitment to achieving CLS status within a given time
Experience using SAP and Salesforce is an asset

Benefits

Comp & perks

Fleet Vehicle Reimbursement program provided
Home office based in Quebec or Atlantic Canada
Approximate 50-75% travel within the assigned territory
One HF Sinclair Culture centered on Safety, Integrity, Teamwork, Ownership and Inclusion
Equal Opportunity Employer