Project Manager, Client Implementations

HHAeXchange

. Lead a high volume of new customers through the HHAeXchange Enterprise onboarding process through comprehensive planning and engagement activities .

Posted 11/9/2026full-timeBloomington • Minnesota • United StatesMid-LevelSenior💰 $75,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management methodologies, particularly in software implementation within the healthcare industry, while effectively building customer relationships and driving product adoption. Proficient in facilitating training sessions and collaborating cross-functionally to meet client objectives.

Highest-signal resume keywords

Project ManagementHealthcare Industry KnowledgePMP CertificationMS Project ProficiencyCustomer Relationship Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project Management MethodologySoftware ImplementationProcess ImprovementConfiguration ManagementRisk MitigationWorkflow DevelopmentProduct UtilizationOnboarding ProcessSalesforce DocumentationData Analysis

Soft Skills

Team LeadershipInterpersonal CommunicationDecision-MakingCollaborationAdaptability

Tools & Technologies

MS Office SuiteSalesforceMS ProjectHHAeXchange SoftwareWorkRamp

Certifications & Qualifications

PMP Certification

Industry Keywords

HealthcareClient SuccessStakeholder EngagementAgile MethodologyWaterfall Methodology

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead a high volume of new customers through the HHAeXchange Enterprise onboarding process through comprehensive planning and engagement activities
Collaborate closely with sales, product, and client success teams to align with client objectives and organizational goals
Build customer relationships as a leader and trusted advisor, understand customer needs, ensure successful configuration, and drive product utilization and adoption
Establish project teams and execute project management methodologies, processes, tools, and best practices
Assess customer business and system needs and make tactical planning recommendations
Collaborate with the solutions team on complex customer needs and workflow development
Facilitate product training and configuration sessions and serve as a system subject matter expert
Liaise with internal and external stakeholders to communicate client needs
Communicate customer product and process feedback and escalate configuration and system resolution requests
Improve onboarding through process efficiency, automation, and increased quality
Proactively mitigate client risk and ensure timely internal escalations
Complete Salesforce documentation, customer meeting minutes, Outlook calendar management, and PTO coverage planning
Maintain knowledge of HHAeXchange software and business solutions through product releases, webinars, WorkRamp training, and certificate requirements
Travel up to 10%, including overnight travel
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree
5+ years of experience within project management, preferably in software implementation in a client-facing capacity
Strong knowledge of the healthcare industry
Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework
Working experience with MS Project or similar project management tool
Excellent team leadership skills and ability to prioritize/self-direct as needed
Proven track record of delivering projects on time and within agreed upon scope
Ability to work on a team and lead others as required to complete projects
Excellent verbal, written and interpersonal communication skills
Ability to work under minimal supervision
Ability to travel to customer sites to deliver on-site services if required
Strong project management skills and ability to prioritize activities
Ability to build strong relationships with customers and internal team members
Highly engaging and collaborative style in working cross-functionally
Excellent communication, listening, and decision-making skills
Strong understanding of customer and market dynamics and requirements
Quick learner who thrives in a dynamic and fast-paced environment
Proficient with MS Office Suite: Excel, Word, PowerPoint and Outlook
PMP certified, preferred

Benefits

Comp & perks

Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Other company sponsored programs