Revenue Operations Manager

HHAeXchange

. Review every new-business opportunity and renewal that fails automated checks before finalization .

Posted 11/11/2026full-timeMiami • Florida • United StatesSeniorLead💰 $58,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Operations and Sales Operations within subscription businesses, with a strong focus on CPQ configuration, billing processes, and revenue recognition. Proficient in analyzing data to drive process improvements and ensure compliance with financial reporting standards.

Highest-signal resume keywords

Revenue Operations ExperienceCPQ Configuration ExpertiseNetSuite ProficiencySalesforce Hands-On ExperienceRevenue Recognition Knowledge (ASC 606)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue OperationsSales OperationsCPQ ConfigurationBilling ProcessesData AnalysisQuote Structure ManagementValidation LogicOrder-To-CashRevenue RecognitionContract Management

Soft Skills

Detail-OrientedCross-Functional CommunicationHigh Judgment in Ambiguous SituationsAbility to Document Processes ClearlyWillingness to Explore AI Tools

Tools & Technologies

NetSuiteSalesforceCPQ ToolsAI Tools (Claude, ChatGPT, Copilot)

Industry Keywords

Subscription BusinessARR MechanicsHealthcare TechnologyMedicaidHome and Community-Based CarePE-Backed SaaS Environment

About the role

Key responsibilities & impact

Review every new-business opportunity and renewal that fails automated checks before finalization
Validate rules of engagement, discount approval tiers, contract terms, and non-standard pricing approvals
Pass, return, or escalate deals with specific reasons, targeting same-business-day turnaround
Release validated orders to Billing in NetSuite and serve as the point of contact for order questions
Own CPQ quote-structure standards for products, terms, ramps, add-ons, and subscription versus usage components
Partner with Business Operations on CPQ configuration, templates, validation rules, and testing
Analyze review findings and Billing corrections to identify structural causes of quote errors and drive fixes
Ensure bookings are correctly classified and flow into the ARR rollforward
Track closed-won deals through implementation go-live and tie bookings to billing start
Reconcile bookings and ARR to NetSuite billing and finance reporting; investigate variances
Support month-end, quarter-end close, and audit requests
Convert recurring Billing errors into controls and validation rules
Maintain checklists, rules of engagement documentation, and process runbooks
Automate objective checks with Business Operations over time
Train account managers, customer success managers, and sales leadership on quoting and closed-won requirements
Report monthly on review volume, return rate, turnaround time, and post-close error rates
QA AI-generated outputs by identifying anomalies, edge cases, and failure modes
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's degree in Business, Analytics, Finance, or a related field
8+ years in Revenue Operations, Sales Operations, billing, or finance at a subscription business
Experience with subscription plus usage revenue and a mix of 12-month and multi-year contracts
Hands-on Salesforce and CPQ experience, including quote and product structure, reporting, validation logic, and approval flows
Working knowledge of ARR mechanics, revenue recognition basics (ASC 606), and order-to-cash
High judgment in ambiguous situations; able to distinguish what to resolve independently versus what to escalate
Able to say no to sales and customer success leaders and explain why
Detail-oriented, comfortable with volume, and able to document process clearly
Willingness to explore and adopt AI tools responsibly; familiarity with Claude, ChatGPT, or Copilot for drafting reports, cleaning data, or prototyping solutions
NetSuite experience (preferred)
PE-backed or high-growth SaaS environment experience (preferred)
Healthcare technology, Medicaid, or home and community-based care domain knowledge (preferred)
Exceptional cross-functional communication (preferred)
Willingness to travel up to 10%, including overnight travel

Benefits

Comp & perks

Competitive health plans
Paid time-off
Company paid holidays
401K retirement program with a Company elected match
Other company sponsored programs