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Account Executive – Employee Benefits
Higginbotham. Manage a complex book of business consisting mostly of self-funded clients, advanced contract features, and structures requiring higher expertise .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in managing complex client accounts within the insurance industry, focusing on self-funded clients and advanced contract features. Proficient in developing consultative partnerships, ensuring compliance, and executing comprehensive customer service plans.
Highest-signal resume keywords
8+ Years Experience As An Account ManagerActive Life & Health LicenseExperience With ACA And ERISAProficient With Microsoft Excel, Word, PowerPoint, And OutlookApplied Epic Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementData AnalysisCompliance ManagementCustomer Service PlanningClaims ReviewRFP PreparationCross-SellingNegotiationEmployee Benefit Products KnowledgeTraining And Mentoring
Soft Skills
Consultative Relationship DevelopmentCommunicationTeam DelegationPresentation SkillsProblem-Solving
Tools & Technologies
Agency Management System (AMS)Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook
Certifications & Qualifications
Active Life & Health License
Industry Keywords
Self-Funded ClientsAdvanced Contract FeaturesFully Insured Financial ArrangementsAlternate Funding MethodsClient ComplianceRisk ManagementEmployee BenefitsInsurance IndustryConsultative PartnershipsData Preparation
About the role
Key responsibilities & impact- Manage a complex book of business consisting mostly of self-funded clients, advanced contract features, and structures requiring higher expertise
- Provide insurance technical expertise to clients and internal account management and sales teams
- Develop and retain consultative partnership relationships with customers and prospects
- Develop, execute, and monitor comprehensive customer service plans aligned with customer business and risk management goals
- Delegate administrative client tasks to account team members
- Coordinate all client deliverables as the primary internal contact
- Work with internal partners, clients, and carriers to ensure accurate and timely responses to outstanding issues
- Oversee data preparation for RFPs and manage the marketing and negotiation process
- Assist with renewal and new business proposals
- Prepare agendas, reports, calendars, and other client meeting materials
- Educate and advise clients on employee benefit products, compliance topics, and data analysis
- Ensure client account compliance and execute compliance requirements and deadlines
- Identify product opportunities, promote cross-selling, and support new business
- Attend and present at local enrollments and client meetings
- Maintain actuarial and data analytical reports
- Review claims experience and trends with clients and discuss strategies
- Document activities in the agency management system
- Maintain accurate business documentation and protect sensitive client data
- Mentor new employees and assist with training and continuing education
- Complete required training and other department projects
Requirements
What you’ll need- 8+ years of experience as an Account Manager or Senior Account Manager in the insurance industry
- Experience with ACA and ERISA
- Experience with fully insured financial arrangements and alternate funding methods
- Active Life & Health License required
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Applied Epic experience preferred, or knowledge of a similar Agency Management System (AMS) acceptable
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, and 10-key
- Walking, bending, sitting, reaching and stretching in all directions