Account Manager

Higginbotham

. Service assigned client base to establish rapport for in-depth client relationships .

Posted 10/9/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, coordinating client services, and navigating health insurance products. Proficient in communication and problem-solving to effectively address client needs and manage account workflows.

Highest-signal resume keywords

Life & Health Customer Service ExperienceGeneral Lines - Life, Accident, Health and HMO LicenseClient Relationship ManagementGroup Meeting CoordinationIssue Resolution with Third-Party Vendors

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

CommunicationProblem-SolvingCoordination

Certifications & Qualifications

General Lines - Life, Accident, Health and HMO License

Industry Keywords

Client ServiceHealth ProductsBenefit PlansClaims ManagementFederal/State Law Compliance

About the role

Key responsibilities & impact

Service assigned client base to establish rapport for in-depth client relationships
Coordinate workflow with assigned client service representatives for clients and carriers
Coordinate bid processes for existing clients for supplemental and group health products
Meet with clients for renewal processes and make recommendations in the client's best interest
Act as liaison between clients and third-party vendors
Coordinate management of client accounts with the HPS account team
Prepare group meeting and enrollment materials
Plan, coordinate, and conduct group meetings and employee enrollments
Effect changes in benefit plans as needed by clients
Troubleshoot and resolve escalated issues, including claims and eligibility, with third-party vendors
Maintain quick communication with clients via email, Internet, and voice
Maintain awareness of carrier developments and federal/state law changes
Perform other duties as needed or required

Requirements

What you’ll need

3-5 years of Life & Health customer service experience required
General Lines - Life, Accident, Health and HMO license
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, and 10-key
Ability to walk, bend, sit, reach, and stretch in all directions

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
401K
Equity incentive plan
Multiple supplemental benefits for physical, emotional, and financial wellbeing
Employee Wellness Program
Company paid holidays
PTO