Commercial Lines Client Service Manager

Higginbotham

. Assist producers and clients in maintaining commercial lines insurance coverage .

Posted 10/6/2026full-timePort Arthur • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property and casualty insurance servicing, including endorsement processing, audits, and client communication. Proficient in using Microsoft Office tools and familiar with Account Management Systems to support operational efficiency.

Highest-signal resume keywords

Property And Casualty LicenseEndorsement ProcessingClient CommunicationMicrosoft Excel ProficiencyApplied Epic Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endorsement ProcessingAudit ProcessingBilling Issue ResolutionPolicy Change ManagementClient Relationship Management

Soft Skills

CommunicationInterpersonal SkillsOrganizational Skills

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookApplied Epic

Certifications & Qualifications

Property And Casualty License

Industry Keywords

Commercial Lines InsuranceInsurance CoveragePolicy EndorsementsClient ServicingAccount Management System

About the role

Key responsibilities & impact

Assist producers and clients in maintaining commercial lines insurance coverage
Prepare endorsement requests for insurance carriers
Follow up on receipt of endorsements to existing policies
Process endorsements, including invoicing and delivery to clients
Process audits, including verification of rates, exposures, and prior premiums
Handle and process cancellations and billing issues
Communicate with staff and clients to gather information for policy changes
Follow agency procedures
Provide technical support to Marketing Executives and Producers
Establish and maintain relationships with internal and external clients

Requirements

What you’ll need

2 years of experience in property and casualty servicing preferred
Active Property and Casualty license required (company will help candidate obtain licensure if needed)
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) acceptable
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, and 10-key
Walking, bending, sitting, reaching, and stretching in all directions

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
401K
Equity incentive plan
Multiple supplemental benefits for physical, emotional, and financial wellbeing
Employee Wellness Program
Company paid holidays
PTO