Commercial Lines Client Service Manager

Higginbotham

. Prepare endorsement requests to send to insurance carriers .

Posted 10/13/2026full-timeRemote • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property and casualty insurance servicing, including endorsement processing, audits, and client communication. Proficient in using Microsoft Office tools and Account Management Systems to support insurance operations and maintain client relationships.

Highest-signal resume keywords

Property And Casualty LicenseEndorsement ProcessingApplied Epic ExperienceClient CommunicationMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Endorsement ProcessingAudit ProcessingInvoicingPolicy Change ManagementCommercial Lines Insurance Coverage

Soft Skills

Client Relationship ManagementCommunication

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookAccount Management System

Certifications & Qualifications

Active Property And Casualty License

Industry Keywords

Property And Casualty InsuranceInsurance CarriersBilling IssuesCancellationsTechnical Support

About the role

Key responsibilities & impact

Prepare endorsement requests to send to insurance carriers
Follow up on receipt of endorsements to existing policies
Process endorsements, including invoicing and delivery to clients
Process audits, including verification of rates, exposures, and prior premiums
Handle and process cancellations and billing issues
Communicate with staff and clients to gather information for policy changes
Follow agency procedures
Provide technical support to Marketing Executives and Producers
Establish and maintain relationships with internal and external clients
Assist producers and clients in maintaining commercial lines insurance coverage

Requirements

What you’ll need

3+ years of experience in property and casualty servicing preferred
Active Property and Casualty license required (company will help candidate obtain licensure if needed)
Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
Applied Epic experience preferred, or knowledge of a similar Account Management System (AMS) acceptable
Ability to lift 25 pounds
Repeated use of sight to read documents and computer screens
Repeated use of hearing and speech to communicate on telephone and in person
Repetitive hand movements, such as keyboarding, writing, and 10-key
Ability to walk, bend, sit, reach, and stretch in all directions

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
401(k)
Equity incentive plan
Supplemental benefits for physical, emotional, and financial wellbeing
Employee Wellness Program
Company-paid holidays
PTO