Administrative Applications Administrator

Highland Community College

. Provide analysis, administration, and maintenance of administrative application systems .

Posted 10/6/2026full-timeFreeport • Illinois • United StatesMid-LevelSenior💰 $56,389 - $84,594 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administrative application systems analysis, implementation, and support, with a strong focus on enhancing user experience and optimizing business processes. Proficient in data management, reporting, and project coordination within educational environments.

Highest-signal resume keywords

Ellucian Banner ExperienceOracle Database KnowledgeSQL*Plus and PL/SQL ProficiencyProject Management SkillsData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Systems AnalysisSoftware InstallationDatabase ManagementReport Design and DevelopmentTroubleshooting Technical IssuesData Warehousing PrinciplesHTML KnowledgeMS Access ProficiencyTechnical Support SkillsCustomer Service Skills

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationEffective Relationship BuildingPrioritization SkillsAnalytical Thinking

Tools & Technologies

WebFOCUSAdministrative Application SoftwareEnterprise Software SystemsInformation Technology Resource Allocation

Industry Keywords

ERP SystemsHigher EducationData Policies and ProceduresProject CoordinationRegulatory Compliance

Tech Stack

Tools & technologies

ERPOracleSQL

About the role

Key responsibilities & impact

Provide analysis, administration, and maintenance of administrative application systems
Evaluate and resolve complex technical and operational issues
Support end users by identifying, researching, documenting, tracking, and resolving system-related issues
Monitor software releases, updates, and patches through vendor resources and professional networks
Assess trends, regulations, and technological advancements impacting the College's ERP systems
Prepare users for enhancements and process improvements
Assist with installation, testing, and implementation of software upgrades, patches, and new functionality
Plan and implement new data collection, reporting, and business process requirements
Communicate software releases, enhancements, and system changes to technical and functional users
Provide leadership, technical expertise, and project support for administrative applications initiatives
Coordinate project activities, develop timelines, manage vendor relationships, and help resolve project-related technical issues
Evaluate institutional business processes and recommend improvements
Create, maintain, and manage user accounts and security access
Assist in developing and maintaining institutional data policies and procedures
Collaborate with Institutional Research and campus departments on data needs and reporting requirements
Extract and analyze administrative-system data for federal, state, institutional, and ad hoc reporting requests
Perform other duties as assigned

Requirements

What you’ll need

Associate's degree in Information Technology, Computer Science, or a related field required; Bachelor's degree preferred
Five (5) years of direct experience with administrative application software systems, systems analysis, and system design, preferably involving Ellucian Banner
An equivalent combination of education and experience that provides the required knowledge, skills, and abilities will be considered
Knowledge of English usage, grammar, spelling, punctuation, and vocabulary
Knowledge of enterprise administrative and educational software systems, preferably Ellucian Banner
Knowledge of Oracle databases, relational database concepts, and query tools
Knowledge of MS Access, SQL*Plus, PL/SQL, HTML, and related technologies
Knowledge of programming concepts, data warehousing principles, and database management practices
Knowledge of systems analysis methodologies supporting administrative and business operations
Knowledge of software installation, testing, implementation, and evaluation processes
Knowledge of project management, prioritization, and information technology resource allocation practices
Knowledge of large-scale administrative and academic software implementation projects
Knowledge of data analysis and utilizing information to support informed decision-making
Skill in report design and development, preferably using WebFOCUS
Skill in troubleshooting complex technical issues and implementing effective solutions
Skill in providing technical support and guidance to end users
Skill in delivering professional, responsive, and effective customer service
Skill in prioritizing multiple projects, deadlines, and competing demands
Skill in performing complex analytical and technical work related to database and application system management
Strong verbal and written communication skills
Skill in evaluating and improving existing programs, systems, and business processes
Ability to establish and maintain effective working relationships with a diverse population of faculty, staff, students, vendors, and other stakeholders
Requires a criminal background check
Cover letter, resume, unofficial transcripts, and contact information for three professional references required for application

Benefits

Comp & perks

Comprehensive benefits package
Potential for up to a two day per week remote work schedule after approximately six months of employment, dependent on organizational needs and performance
During the college’s summer 4-day work week schedule, remote workdays change to one day per week