Highland Community College

Administration

• Provide analysis, administration, and maintenance of administrative application systems
• Evaluate and resolve complex technical and operational issues
• Support end users by identifying, researching, documenting, tracking, and resolving system-related issues
• Monitor software releases, updates, and patches through vendor resources and professional networks
• Assess trends, regulations, and technological advancements impacting the College's ERP systems
• Prepare users for enhancements and process improvements
• Assist with installation, testing, and implementation of software upgrades, patches, and new functionality
• Plan and implement new data collection, reporting, and business process requirements
• Communicate software releases, enhancements, and system changes to technical and functional users
• Provide leadership, technical expertise, and project support for administrative applications initiatives
• Coordinate project activities, develop timelines, manage vendor relationships, and help resolve project-related technical issues
• Evaluate institutional business processes and recommend improvements
• Create, maintain, and manage user accounts and security access
• Assist in developing and maintaining institutional data policies and procedures
• Collaborate with Institutional Research and campus departments on data needs and reporting requirements
• Extract and analyze administrative-system data for federal, state, institutional, and ad hoc reporting requests
• Perform other duties as assigned

Explore Administrative Applications Administrator at Highland Community College. Review requirements and application details.

Administrative Applications Administrator

• Provide analysis, administration, and maintenance of administrative application systems
• Evaluate and resolve complex technical and operational issues
• Support end users by identifying, researching, documenting, tracking, and resolving system-related issues
• Monitor software releases, updates, and patches through vendor resources and professional networks
• Assess trends, regulations, and technological advancements affecting the College’s ERP systems
• Assist with installation, testing, and implementation of software upgrades, patches, and new functionality
• Plan and implement new data collection, reporting, and business process requirements
• Communicate software releases, enhancements, and system changes to technical and functional users
• Provide leadership, technical expertise, and project support for administrative applications initiatives
• Coordinate project activities, develop timelines, manage vendor relationships, and resolve project-related technical issues
• Evaluate institutional business processes and recommend improvements
• Create, maintain, and manage user accounts and security access
• Assist in developing and maintaining institutional data policies and procedures
• Collaborate with Institutional Research and campus departments on data needs and reporting requirements
• Extract and analyze data for federal, state, institutional, and ad hoc reporting requests
• Perform other duties as assigned