Fleet Reliability Engineer

Highland Electric Fleets

. Serve as a subject matter expert across Highland’s vehicle portfolio, including vehicle OEM digital platforms, technician tooling, telemetry systems, and vehicle interoperability .

Posted 11/12/2026full-timeRemote • United StatesMid-LevelSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle diagnostics, telemetry systems, and OEM digital platforms, with a strong focus on fleet maintenance and electric vehicle technologies. Proven ability to lead teams, collaborate cross-functionally, and drive quality improvements through effective communication and technical decision-making.

Highest-signal resume keywords

Fleet Maintenance ExperienceVehicle CAN LoggingMaster ASE Technician CertificationElectric Vehicle DiagnosticsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle DiagnosticsTelemetry SystemsCAN AnalysisElectric Vehicle MaintenanceTechnical DocumentationData AnalysisIssue ResolutionHardware/Software TroubleshootingRemote SupportR&D Testing

Soft Skills

Effective CommunicationRelationship ManagementJudgment and DiscretionCollaborationContinuous Improvement

Tools & Technologies

Google WorkspaceAI Tools and PlatformsDashboardsAnalytics PlatformsInternal Playbooks

Certifications & Qualifications

Master ASE Technician Certification

Industry Keywords

Vehicle OEMATA CodesVMRS CodesElectric VehiclesEVSE Maintenance

About the role

Key responsibilities & impact

Serve as a subject matter expert across Highland’s vehicle portfolio, including vehicle OEM digital platforms, technician tooling, telemetry systems, and vehicle interoperability
Collaborate with Charge Reliability Engineering, Commissioning, and Quality teams to address vehicle-side issues and drive quality improvements
Investigate and resolve systemic technical issues through on-site and/or remote diagnostics and support
Feed issue-resolution data and learnings into tickets, work orders, knowledgebase, and training platforms
Collaborate with vehicle OEM partners to troubleshoot issues and coordinate hardware/software fixes and updates
Document technical knowledge, resolutions, and standard operating procedures in internal playbooks
Work with internal departments and OEMs on vehicle equipment selection and specifications
Support internal and external training teams with vehicle technical knowledge
Support development and refinement of the Remote Monitoring & Diagnostics platform
Monitor and validate dashboards and analytics platforms for accurate fleet-performance data
Provide remote support to field technicians and reliability managers across the country
Participate in R&D testing of new hardware/software components
Work cross-functionally with Engineering, Support, and Success teams to inform operational and product strategies and drive OEM improvements
Lead a small team of vehicle engineers as the organization scales
Promote collaboration and continuous improvement across departments

Requirements

What you’ll need

Minimum 5 Years + of experience in fleet maintenance (combination of heavy, medium, and light duty vehicle maintenance and repair) with understanding of electric vehicle diagnostics and troubleshooting
Strong background and comfort with vehicle CAN logging and CAN analysis, vehicle telemetry technologies, and OEM vehicle tooling
Knowledge of ATA and VMRS codes
Prefer Master ASE Technician Certification in one of the following series; A, S, H, or T
Familiarity with electric vehicles and EVSE maintenance and repair preferred, but not required
Proficient in Microsoft Office applications (Word, PowerPoint, and Excel)
Google Workspace required
Comfort with AI tools and platforms a must, for data analysis and custom tool creation
Ability to effectively communicate both verbally and in writing
Skill, judgment, and discretion in establishing and maintaining relationships with internal and external customers and company departments
Demonstrated ability to make sound technical decisions and execute on them

Benefits

Comp & perks

Competitive base salary
Performance-based bonus program
Supportive, highly collaborative, team-oriented environment
Ability to work with bright, innovative, and forward-thinking colleagues
Health, Vision, and Dental coverage for employees & their dependents
Generous Paid Time Off
401(k) program and company match