EDI Support Specialist

. Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange .

Posted 10/15/2026full-timeRemote • Tennessee • United StatesMid-LevelSeniorWebsite

Tools & technologies

ERP

Key responsibilities & impact

Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange
Collaborate with internal teams and external partners to resolve EDI-related issues promptly
Support and enhance EDI workflows for order-to-cash and procure-to-pay processes
Document EDI processes, configurations, and troubleshooting steps for knowledge sharing
Assist in onboarding new trading partners and implementing EDI standards
Work closely with ERP and IT teams to ensure EDI integration aligns with business requirements

What you’ll need

Strong knowledge of EDI standards and protocols (e.g., X12, EDIFACT)
Proven experience in EDI troubleshooting and issue resolution
Experience in a manufacturing or distribution environment
Understanding of order-to-cash and procure-to-pay business processes
Excellent problem-solving skills and attention to detail
Strong communication skills for working with internal teams and external partners
Ability to work independently, manage multiple tasks, and thrive in a fast-paced environment
Quick learner with a proactive and collaborative approach
Preferred: 4+ years in an EDI or technical analyst role
Preferred: Familiarity with SPS Commerce EDI solutions
Preferred: Experience with Epicor EDI HQ platform
Preferred: Knowledge of IBM i (AS/400, iSeries) ERP systems
Preferred: Basic understanding of ERP integration and data mapping