Deployment Architect – Email & SMS / Messaging

Hightouch

. Own end-to-end deployment and migration for enterprise Email/SMS customers from technical discovery through production launch .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $140,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end deployment and migration of enterprise Email and SMS solutions, with a strong foundation in messaging architecture and technical project management. Proven ability to lead complex implementations and develop scalable frameworks for customer engagement platforms.

Highest-signal resume keywords

Technical ImplementationSolutions ArchitectureMessaging ArchitectureSMS ProvisioningProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

APIsWebhooksData IntegrationsAuthenticationEnterprise ArchitectureConsent ManagementPreference ManagementTransactional MessagingMarketing MessagingImplementation Processes

Soft Skills

CommunicationFacilitationLeadership

Tools & Technologies

Adobe CampaignMoEngageMarketoEloquaAttentiveSalesforce Marketing CloudBrazeIterableResponsysSendGrid

Industry Keywords

Email MigrationSMS ImplementationCustomer Engagement PlatformsEnterprise DeploymentsRegulatory Compliance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own end-to-end deployment and migration for enterprise Email/SMS customers from technical discovery through production launch
Lead technical discovery and implementation workshops, translating customer requirements into scalable messaging architecture
Assess existing ESP and messaging infrastructure and develop migration plans
Drive configuration, integration, testing, validation, cutover, and launch readiness across technical and business stakeholders
Lead SMS provisioning and implementation, including sender setup and registration, consent and preference flows, and carrier, regulatory, and provisioning dependencies
Partner with Deliverability Specialists on sender authentication, domain and IP strategy, warm-up, reputation, and deliverability readiness
Act as a trusted technical advisor, identifying architectural decisions, risks, and blockers
Partner with Product and Engineering to resolve implementation blockers and communicate customer feedback and product gaps
Build repeatable frameworks, documentation, tooling, and best practices for scalable enterprise deployments

Requirements

What you’ll need

5–10 years of experience in technical implementation, solutions architecture, professional services, or a similar customer-facing technical role
Experience implementing or migrating enterprise email, SMS, marketing automation, or customer engagement platforms
Strong technical foundation across APIs, webhooks, data integrations, authentication, and enterprise architecture
Strong understanding of messaging architecture, including sending domains and IPs, subscriber data, consent and preference management, and transactional vs. marketing messaging
Experience with SMS provisioning and implementation, including 10DLC, toll-free or short code registration, consent management, and carrier requirements
Proven ability to lead complex enterprise implementations across multiple technical teams, business stakeholders, and dependencies
Strong technical project management, communication, and facilitation skills, with the ability to drive multiple implementations and guide technical decision-making
Experience developing implementation processes and frameworks that scale as a product and organization grow
Experience with platforms such as Adobe Campaign, MoEngage, Marketo, Eloqua, Attentive, Salesforce Marketing Cloud, Braze, Iterable, Responsys, SendGrid, Twilio, or similar is a strong plus
Bachelor’s degree or equivalent practical experience
Eligibility to work in the U.S. is verified post-hire through E-Verify

Benefits

Comp & perks

Meaningful equity compensation
Remote-first policy
Location-independent salary