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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in robotics and automation systems, with a focus on installation, configuration, and technical support. Proficient in analyzing operational data and collaborating with engineering teams to enhance system performance and customer satisfaction.
Highest-signal resume keywords
Robotics Systems InstallationNavigation Systems ConfigurationTechnical Support for Hardware and SoftwareFluent in English and MandarinBachelor's Degree in Robotics or Related Field
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RoboticsAutomationLogistics SystemsNavigation SystemsBasic Networking ConceptsSystem IntegrationData AnalysisTechnical DocumentationTroubleshootingPerformance Monitoring
Soft Skills
Strong Communication SkillsTeam CollaborationWillingness to Learn
Certifications & Qualifications
Valid UK Driving Licence
Industry Keywords
AGVAMRWMSMESERPCustomer TrainingTechnical SupportOperational ImprovementUser ManualsContinuous Improvement
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Assist with on-site installation, configuration and testing of AGV/AMR systems under experienced engineers' guidance
- Support configuration of navigation maps, charging stations and basic system interfaces
- Assist with integration involving customer WMS, MES and ERP systems
- Provide remote and on-site technical support for hardware, software and network issues
- Analyse navigation errors, task scheduling issues and system alerts
- Collaborate with senior engineers and R&D teams to document technical issues and support product improvements
- Support customer and partner training on system operation and basic maintenance
- Prepare and update user manuals, troubleshooting guides and technical documentation
- Monitor robot fleet performance, including uptime, battery status and alert frequency
- Analyse operational data and identify improvement opportunities with senior engineers
- Work with regional service teams and global R&D to address customer needs
- Organise customer feedback for internal review and continuous improvement
- Coordinate with logistics teams and local service partners as required
- Travel for project deployments, commissioning and on-site customer activities
Requirements
What you’ll need- Bachelor's degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, Automation or a related field
- Basic understanding of robotics, automation or logistics systems
- Strong communication skills
- Willingness to learn
- Ability to work effectively in a team environment
- Fluent in both English and Mandarin, written and spoken
- Familiarity with navigation systems, sensors or basic networking concepts
- A valid UK driving licence
- Willingness to travel approximately 50–60% of the time
Benefits
Comp & perks- Full-time fixed-term employment
- Hands-on experience in AGV/AMR deployment, system integration and technical support
- Exposure to real-world customer projects
- Collaboration with experienced engineers, regional service teams and global R&D
- Valuable exposure to industrial automation and robotics applications