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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading sales teams and managing group sales efforts within the hospitality industry, with a strong focus on contract negotiation, market analysis, and client relationship management. Proficient in developing sales strategies and presentations while mentoring staff to achieve departmental goals.
Highest-signal resume keywords
Hotel Sales ExperienceSupervisory ExperienceSales Presentation SkillsLuxury Sales ExperienceBilingual in Spanish, Papiamento, and/or Dutch
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract NegotiationGroup Sales ManagementMarket Trend AnalysisProposal PreparationSales Strategy Development
Soft Skills
Client Relationship ManagementTeam LeadershipMentoring and Counseling
Tools & Technologies
Delphi.fdc
Certifications & Qualifications
College Degree
Industry Keywords
Travel IndustryGroup AccommodationsSales PresentationsMarket TrendsSales Contracts
Tech Stack
Tools & technologiesDelphi
About the role
Key responsibilities & impact- Lead a sales team and be responsible for group sales efforts supporting Hilton Aruba and The Westerly
- Solicit, respond to, and negotiate complex group accommodations, generally over 50 guest rooms
- Negotiate customer contracts and commission agreements with third-party agencies
- Prepare proposals and contracts covering guest rooms, meeting space, dates, and rates; develop and quote prices
- Implement monthly action calendars, complete plans, submit monthly memos, and evaluate plan efficiency
- Conduct verbal sales presentations and promote Hilton Hotels Corporation CORE programs
- Meet with and entertain clients, including travel as needed
- Manage travel and tradeshow schedules, budgets, and return on activity
- Research industry trends and related information to develop marketing strategies and recommend improvements for different markets
- Direct sales solicitation efforts, review sales contracts, and oversee rate, date, and space commitments for group room sales
- Monitor Group Sales Department efforts through written and verbal communication with on-property and remote sales staff
- Coordinate department staffing, training, and performance reviews; mentor and counsel staff
- Ensure preparation of sales, booking, and projection reports; collaborate on monthly forecasts and budgets
- Solicit group sales through visitation contract, selective, invitation, entertaining, and field trip sales methods
Requirements
What you’ll need- Five (5) years of hotel sales experience
- Two (2) years of supervisory experience
- Experience with geographic and vertically designated markets
- Knowledge of the travel industry, current market trends, and economic factors
- Skill in the delivery of sales presentations
- Travel up to 30% of the time domestically and internationally
- Luxury Sales experience (useful)
- Proficiency with Delphi.fdc (useful)
- College degree (useful)
- Bilingual in Spanish, Papiamento, and/or Dutch (useful)
Benefits
Comp & perks- 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
- Employee stock purchase program (ESPP), with Hilton shares available at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis Concierge support
- Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
- Generous paid time off (PTO)
- Health and welfare benefits, including health plans, dental coverage, and vision coverage
- Retirement plans
- Hilton Sales Incentive Plan (SIP), subject to plan terms and conditions
- Company's long-term incentive plan, subject to plan terms and conditions
