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Hilton

Director, Luxury Brand Personality

Hilton

. Support regional planning and execution of priorities for luxury brands across EMEA .

Posted 9/30/2026full-timeWatford • United KingdomLeadWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in luxury brand strategy and management, with a strong focus on hospitality operations and cross-functional project leadership. Proven ability to translate strategic insights into actionable plans while engaging diverse stakeholders and managing multiple priorities.

Highest-signal resume keywords
Luxury Brand StrategyCross-Functional Project LeadershipCommercial And Analytical AcumenHotel Operations UnderstandingStakeholder Engagement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Brand ManagementMarket IntelligencePerformance Data InterpretationBenchmarkingProject ManagementBudget ManagementBusiness Case DevelopmentPresentation DevelopmentF&B Concept DevelopmentPortfolio Optimization
Soft Skills
Strong Written CommunicationVerbal CommunicationPresentation SkillsInfluencing Without AuthorityTime Management
Industry Keywords
Luxury HospitalityConsumer SectorEMEA ExperienceHotel OpeningsConversionsRenovationsBrand PositioningGuest ExperienceOwner ValueRegional Brand Personality

About the role

Key responsibilities & impact
  • Support regional planning and execution of priorities for luxury brands across EMEA
  • Translate global strategies into EMEA plans driving brand growth, guest experience, and owner value
  • Monitor brand health and portfolio performance across development, operations, commercial performance, guest experience, and product delivery
  • Translate research, benchmarking, market intelligence, and performance insights into recommendations and action plans
  • Localize global brand initiatives while protecting each brand’s integrity and distinct positioning
  • Support hotel openings, conversions, renovations, and portfolio optimization
  • Advance brand positioning, product evolution, F&B concepts, and regional brand personality workstreams
  • Develop presentations, business cases, and brand storytelling materials for stakeholders
  • Build partnerships across global brand, operations, development, design, commercial, marketing, communications, openings, HR, talent, and franchise teams
  • Partner with Architecture, Design & Construction on brand requirements and design decisions
  • Lead cross-functional projects and pilot programs with plans, timelines, governance, dependencies, and success measures
  • Develop guidance and tools for consistent hotel implementation of brand programs
  • Evaluate brand standards and programs for guest and owner impact, investment, operational implications, and return
  • Lead brand sessions, calls, and forums to build alignment
  • Manage concurrent initiatives and track regional brand budgets

Requirements

What you’ll need
  • Ten years of experience in luxury brand strategy, brand management, hospitality operations, travel, or a related consumer sector
  • At least eight years of experience leading complex, cross-functional projects or programs
  • Proven ability to translate broad strategic questions and multiple sources of input into clear recommendations and executable plans
  • Strong commercial and analytical acumen, including experience interpreting performance data, conducting benchmarking and market assessments, and evaluating strategic trade-offs
  • Understanding of hotel operations and delivering brand experiences across diverse markets
  • Ability to navigate a complex, matrixed, and multicultural organization and influence stakeholders without direct authority
  • Strong written, verbal, and presentation skills
  • Ability to engage senior leaders, owners, General Managers, and hotel teams
  • Ability to manage multiple priorities and deliver under time constraints
  • Experience managing external agencies, budgets, timelines, and deliverables
  • Ability to travel up to 30% of the time
  • Preferred: regional or multi-market EMEA experience, particularly involving the Middle East
  • Preferred: luxury hospitality or premium consumer brand experience
  • Preferred: experience supporting hotel openings, conversions, renovations, or portfolio growth initiatives