Manager, Account Management

Hilton

. Define the opportunity management strategy for assigned accounts .

Posted 10/13/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $77,500 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management strategies, focusing on operational and financial performance improvements within the hospitality industry. Proficient in data analysis using Microsoft Excel to drive account growth and enhance client relationships.

Highest-signal resume keywords

Account ManagementHospitality Industry ExperienceProcurement/Supply Chain ExperienceMicrosoft Excel ProficiencyClient Facing Roles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentData AnalysisRevenue Growth StrategiesOperational Performance ImprovementClient Relationship Management

Soft Skills

CollaborationCommunicationProblem Solving

Tools & Technologies

Microsoft Excel

Industry Keywords

HospitalityGroup Purchasing OrganizationAccount PlansCross-Functional TeamClient Deliverables

About the role

Key responsibilities & impact

Define the opportunity management strategy for assigned accounts
Identify ways to increase account quality and revenue value
Implement account strategies while considering barriers and opportunities
Assist with special projects, initiatives, and customer deliverables
Work closely with a focused cross-functional team to meet clients’ day-to-day needs
Identify viable opportunities for initiatives that improve operational and financial performance
Aggregate client account-based growth data
Evaluate areas of opportunity
Partner with Hilton brands, owners, and operators
Support key accounts and properties within those accounts
Execute Account Plans and target key year-over-year growth opportunities
Report to the Director, Account Management

Requirements

What you’ll need

Five (5) years of professional work experience in customer facing roles
Five (5) years of hospitality industry experience with a preferred mix of positions/roles
Three (3) years in procurement/supply chain-related roles
Proficiency in Microsoft Excel, including sorting and filtering data, using formulas, and pivot tables
Travel up to 25%
Familiarity with hospitality Group Purchasing Organization programs (GPO) would be useful
Experience in client facing Account Management roles would be useful

Benefits

Comp & perks

110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving concierge services
Crisis Concierge support for practical and emotional care
Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
Generous paid time off (PTO)
Health and welfare benefits, including health plans, dental coverage, and vision coverage
Retirement plans
Eligibility to participate in the Hilton Choose a bonus plan
Virtual/remote work arrangement