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Hilton

Manager, Marketing & eCommerce Consulting – Asia Pacific

Hilton

. Lead Marketing & eCommerce consulting for new hotel openings and transitions across Asia Pacific excluding Greater China & Mongolia .

Posted 11/4/2026full-timeSingapore • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading marketing and eCommerce strategies for hotel openings, with a strong focus on digital marketing, project management, and stakeholder collaboration. Proficient in developing tools and frameworks to enhance marketing capabilities and optimize brand presence across various platforms.

Highest-signal resume keywords
Digital Marketing ExpertiseProject Management SkillsStrong Leadership SkillsAnalytical SkillsExperience in Agency Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Marketing Strategy DevelopmentData AnalysisPerformance OptimizationCampaign ExecutionRisk ManagementBrand PositioningContent StrategyWeb AnalyticsProcess OptimizationAI-Led Projects
Soft Skills
Excellent Communication SkillsStrong Decision-Making SkillsAbility to Influence OthersTeam CollaborationProactive Learning
Tools & Technologies
MS Office SuiteAI-Powered ProgramsDigital Campaign ToolsPerformance Metrics ToolsProject Management Software
Industry Keywords
ECommerce ConsultingHotel MarketingLuxury BrandsAPAC MarketsMatrixed OrganizationPre-Opening MarketingBrand ActivationsThird-Party PlatformsOTAsFrameworks and Templates

About the role

Key responsibilities & impact
  • Lead Marketing & eCommerce consulting for new hotel openings and transitions across Asia Pacific excluding Greater China & Mongolia
  • Guide hotel positioning and go-to-market strategy, aligning brand positioning, destination insights, and commercial objectives
  • Drive digital and distribution readiness across Hilton-owned channels and third-party platforms, including OTAs
  • Guide launch marketing execution, including photography, campaign assets, and on-property collateral
  • Lead end-to-end digital campaign consulting, including campaign strategy, media planning, activation, performance interpretation, and optimisation recommendations
  • Provide performance consulting and support post-opening commercial ramp-up
  • Manage opening timelines, dependencies, risks, and stakeholder inputs
  • Build cross-functional relationships with Commercial, Brand, Operations, and other stakeholders
  • Develop tools, resources, and training to strengthen hotel Marketing & eCommerce capabilities
  • Drive process simplification, automation, and scalable frameworks, templates, tools, and programmes
  • Partner across APAC, Americas, and EMEA on enterprise Marketing & eCommerce initiatives
  • Act as a trusted marketing advisor to hotel teams
  • Provide end-to-end marketing support and quality assurance for assigned new hotel openings
  • Develop documentation, playbooks, and tools for regional consistency and knowledge-sharing

Requirements

What you’ll need
  • Bachelor’s degree in content strategy, marketing, communications, or related field
  • 5+ years of experience
  • Strong leadership skills and ability to influence others at all levels in a matrixed environment
  • Excellent project management skills
  • Strong prioritisation and decision-making skills
  • Strong analytical skills and comfort working with data, spreadsheets, and web analytics
  • Strong judgment and proactive risk management skills
  • Strategic planning ability and outcome-focused approach
  • Excellent communication and presentation skills
  • Ability to work independently and as part of a team
  • Desire and ability to learn
  • Proficient in MS Office Suite, including AI-powered programs
  • Ability to travel up to 10%, or as required
  • Through-the-line marketing expertise, prioritising digital marketing, paid search, paid social, display, metasearch, and OTA media
  • Experience developing strategies to optimise brand presence on owned and third-party sites
  • Experience supporting new hotel openings, pre-opening marketing, or launch-phase brand activations
  • Familiarity with APAC markets
  • Experience in agency management or vendor coordination
  • Experience with enterprise or transformation initiatives, including process optimisation, automation, AI-led projects, or tooling implementation
  • Experience operating in a matrixed global organisation
  • Marketing background in luxury, lifestyle, or premium brands
  • Comfort working with frameworks, templates, and playbooks
  • Strong analytical mindset for assessing plans, budgets, or performance

Benefits

Comp & perks
  • Award-winning workplace culture
  • Hilton Team Member career support and development
  • Opportunity to work with Hilton’s world-class brands, hotel network, and loyalty program