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Hilton

Manager, Redemption Optimization

Hilton

. Manage projects from planning through activation, monitoring, measurement, and final readout .

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $77,500 - $110,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Project Management, Pricing Strategy, and Analytics, with a strong focus on developing initiative plans and performance monitoring. Proficient in using analytical tools and methodologies to support decision-making and optimize redemption strategies.

Highest-signal resume keywords
Project ManagementPricing StrategyData AnalysisPerformance MeasurementHospitality Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Excel ProficiencyPowerPoint ProficiencySQLFinancial AnalysisForecastingCommercial Impact AssessmentPerformance MonitoringRedemption StrategyProcess DocumentationAnalytical Intakes
Soft Skills
FacilitationCommunicationCollaborationProblem-SolvingRisk Management
Tools & Technologies
JIRAConfluenceMicroStrategyPower QueryPower BIArtificial Intelligence Tools
Industry Keywords
Loyalty EconomicsRedemption ProductsHotel PricingRevenue ManagementCommercial Strategy

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Manage projects from planning through activation, monitoring, measurement, and final readout
  • Develop initiative plans, readiness checklists, and process documentation for analytical, operational, product, and technology partners
  • Review Commercial and Loyalty information, prepare initial analyses and decision-ready summaries, and identify findings or unresolved questions for further review
  • Partner with Pricing, Hilton Honors, Analytics, Digital, Technology, and hotel-facing operations teams to coordinate deliverables
  • Facilitate working sessions, prepare agendas and pre-reads, capture actions, and escalate material risks or unclear ownership to the Director
  • Own assigned redemption initiatives and capabilities, including integrated project plans, launch readiness, quality assurance, monitoring, materials, measurement coordination, and documented recommendations
  • Create reusable program artifacts including requirements, analytical intakes, performance readouts, decision logs, strategies, and source-of-truth documentation
  • Support redemption strategy and capabilities, including performance monitoring and activation planning, while reporting to the Director of Redemption Optimization

Requirements

What you’ll need
  • Three (3) years of work experience in Pricing, Revenue Management, Loyalty, Commercial Strategy, Analytics, Product Delivery, Project Management, or a related field
  • Proficiency using Excel, including complex functions, and PowerPoint to analyze business information and communicate findings to varied audiences
  • Ability to travel up to 20% of the time
  • Experience in Hospitality, Loyalty Economics, Redemption Products, Hotel Pricing, Revenue Management, or Hilton Honors
  • Experience with experimentation, performance measurement, forecasting, financial analysis, or commercial impact assessment
  • Experience with JIRA, Confluence, MicroStrategy, SQL, Power Query, Power BI, or comparable work-management and analytical tools
  • Experience using approved Artificial Intelligence tools to organize information, accelerate analysis or documentation, and improve the clarity of business deliverables

Benefits

Comp & perks
  • 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
  • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Dedicated caregiving concierge services
  • Crisis Concierge support
  • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
  • Generous paid time off (PTO)
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage
  • Retirement plans
  • Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions