Manager, Team Member Engagement

Hilton

. Manage daily operations of Hilton's Team Member amenity floor .

Posted 10/27/2026full-timeMcLean • Virginia • United StatesMid-LevelSenior💰 $85,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing event logistics, including scheduling, vendor coordination, and technology integration for virtual and hybrid meetings. Proven ability to enhance Team Member experiences through exceptional hospitality and operational excellence.

Highest-signal resume keywords

Project ManagementEvent ManagementHospitality ManagementMicrosoft Teams FacilitationVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event LogisticsSchedulingVendor CoordinationInvoicingInventory ManagementOperational Procedures DevelopmentSpace Utilization MonitoringTroubleshootingPre-Event TestingLive Production Oversight

Soft Skills

Exceptional HospitalityCommunicationFlexibilityProblem SolvingCollaboration

Tools & Technologies

AV CoordinationEvent Technology ManagementVirtual Meeting Platforms

Industry Keywords

Team Member ExperienceEngagement InitiativesPromotional MaterialsWellness ProgramsLearning Experiences

About the role

Key responsibilities & impact

Manage daily operations of Hilton's Team Member amenity floor
Manage bookings, scheduling, vendor coordination, contracts, invoicing, inventory, and administrative processes
Develop and maintain operating procedures for the space
Ensure facilities, technology, furnishings, and experiences are maintained to a high standard
Serve as the primary contact for Team Members using the space
Plan and execute experiences, activations, demonstrations, and showcases
Monitor space utilization and recommend ways to increase engagement and participation
Lead logistics for 6th-floor events, including setup, AV coordination, catering, vendor management, and day-of execution
Serve as the technology lead for virtual and hybrid meetings, town halls, webinars, leadership broadcasts, and enterprise events
Manage event technology, conduct pre-event testing, oversee live production, troubleshoot real-time issues, and ensure seamless experiences
Deliver exceptional hospitality experiences for Team Members and visitors
Troubleshoot and resolve operational issues in real time
Partner with business functions to deliver wellness, learning, innovation, and brand experiences
Partner with the Senior Manager to evolve the Team Member experience
Create promotional materials and communications for upcoming experiences
Support enterprise Team Member events and engagement initiatives
Assist with project management, event logistics, communications, and onsite event support

Requirements

What you’ll need

Four (4) years of professional experience
Management experience including project management, event management, or hospitality management
Willing to work on-site at the McLean office daily, Monday-Friday
Flexibility to support events and business needs outside standard working hours, including occasional early mornings, evenings, and weekends
Three (3) years of hospitality experience (useful)
Banquet or events experience (useful)
Experience facilitating large virtual meetings through Microsoft Teams (useful)

Benefits

Comp & perks

110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program
Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
Paid parental leave for eligible Team Members, including partners and adoptive parents
Dedicated caregiving concierge services
Crisis Concierge support for practical and emotional care
Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members
Generous paid time off (PTO)
Health and welfare benefits, including health plans, dental coverage, and vision coverage
Retirement plans
Eligibility to participate in the Hilton Annual Incentive (Bonus) Plan, subject to plan terms and conditions